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Basically, questions like "I'm a user, I'm having trouble with website X, and I think it's them, not me." I'm experiencing what seems like a bug in a text field in Amazon.com, and Super User kicked out my question as being "off-topic".

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Web Applications Stack Exchange is a question and answer site for [power] users of web applications.  Their What topics can I ask about here? page says:

If your question generally covers …

  • Using Gmail, Facebook, Twitter, Google, or any other website which behaves like an application
  • Features of browsers which are directly related to the use of a web application (Greasemonkey scripts for a web application, etc.)

… then you’re in the right place to ask your question!

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