The Public Platform team is continuing to work towards improving the review queues and we’re here today to announce a new onboarding experience for the review queues.
In the product discovery phase (see this earlier Meta announcement), we learned that each queues’ instructions could be easily misinterpreted and additional information was difficult to find. Without proper guidance or context, new reviewers would contribute inconsistent reviews and risk having their review privileges suspended.
With this release, our goals were to 1) better highlight the review privilege and 2) provide upfront instruction and guidance for successful reviewing.
New privilege announcements
Community moderation is a significant aspect of Stack Overflow and the Stack Exchange sites. We want users to be aware and familiar with this newly earned privilege, but also celebrate the opportunity to contribute to the community in a unique way.
Many users were discovering the review queues by chance. Once the privilege is earned, a new review queue icon with a red alert would appear in the top-right part of the navigation. We are adding a popover to bring more attention to this easy-to-miss icon. We will also be adding notices for when users earn access to other, higher reputation queues.
Additionally, new reviewers will also receive an email notification about the newly earned privilege. They will only get the email if they earn the privilege and don't perform a review within 24 hours (anyone who doesn't want to receive email notifications like this can visit their email settings preferences and turn off "Tips and Reminders").
We are also showing a popover to users who earned access to review queues in the past, but have never done a review or haven't reviewed in the last 30 days. This popover is only appearing for the next 90 days. The goal is to engage users who may not have interacted with the queues since we made visual design changes and improved communication about suspensions.
If a reviewer clicks “Learn more” on the on-page popover or goes to the review queue home page (/review), they’ll be greeted with an onboarding message with general information about the review queues.
Queue-specific modals will appear upon page load as you visit each queue. They summarize and highlight important aspects and tips about reviewing in a particular queue. This information can be revisited at any time by clicking “Learn more” under the page header.
As always, please leave your feedback and any bugs you may discover related to this release below this post. We will be monitoring this post for the next few weeks (May 4, 2021). After May 4th, please report any further issues as new questions.