I had to escalate a potentially underage user this morning. Two things stuck out to me:
First of all, the current policy says to escalate everything that claims to be less than 16 years old. But when selecting a template, the screen still talks about the old 'under 13 years of age'.
Secondly, when I do select the template, all I get is the following text:
Hello,
I'm writing in reference to the Meta Stack Exchange account:
https://meta.stackexchange.com/users/369802/tinkeringbell
{todo}
Regards,
Tinkeringbell
Meta Stack Exchange moderator
It would be nice if the template could be more like the ones for merging accounts, and would only require us to point out where the claim was made, instead of typing the rest too. (The same actually goes for several of the templates, like the 'suicidal user' template).