I sometimes have a popup that shows up and refuses to go.

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Regardless what button I click it doesn't react. It just stays and covers part of the page. I have to resort to ctrl-shift-C to remove it. Is it possible to fix that behaviour?

More info

I am seeing this in Waterfox v. 56.2.8 (64-bit). I am running Windows 10 (version 1809) in French.

The problem seems to go away when I log in. When I clear all cookies it comes back.

I looked at the web console but no warning or error when I click. However, when I reload the page, I can see some errors but no clue whether they are related to the problem or not.

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1 Answer 1


It appears you've already discovered this, but I'll throw it here anyway:

Someone else may be able to offer workarounds, but unfortunately the official "answer" to this is that you're using a browser that is both unsupported (it's not on the formal browser support list), and quite old by web standards (I had to go digging– Waterfox v56.2.8 was released March 14, 2019).

Even just from a security standpoint, you should likely update to a more recent version**, which may address the issue (though Waterfox appears to have changed hands, which may or may not sit well with some users of this browser), or switch to something else that's more up to date on security updates and other features.

* - Your Waterfox version identifies as Firefox v60, 36 versions behind current FF (v96).
** - A "classic" edition of Waterfox also appears to be available, for older systems, though the download page notes that it may contain unaddressed security advisories, and it may or may not support the modern JavaScript features required to fix the issue here.

  • Thank you. It is all my fault, then...
    – Florian F
    Jan 24 at 18:51

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