Today, I’d like to welcome Bert, who joined the community team last week as a new staff community manager. (The “staff” in his title is a description of his seniority…. Our CMs go from Associate CM, to Community Manager, to Senior CM, to Staff CM, to Principal CM.) Bert will be focusing on supporting Collectives on Stack Overflow, among other things, and he will report to me.
This is a fun one for me (actually, any opportunity to introduce new folks is fun for me, but this one is doubly so): I’ve worked with Bert before, so I know what we’re getting. Bert comes to us from his previous role as Director of Community for The Mighty (leading their health-focused community), but I worked with him before that, when we were teammates at Wikia/Fandom. At Fandom, Bert held a succession of roles, from being a community support manager to being the Director of Community Support and Engagement. He’s a talented community manager in his own right, and his skills as a product liaison are second to none, as I found out when working there. Bert is fascinated by the intersection of community, customer success, and product. Sounds about perfect for Collectives, right?
But more than all of that, Bert is just fundamentally a really nice guy. He’s the type of person that I want on our team, because he connects quickly and deeply with everyone he talks to, and he’s quickly a trusted, well-liked advisor.
I can’t tell you how excited I am to be working with Bert again, and to welcome him to Stack Overflow and the Stack Exchange Network. Y’all make him feel welcome, please.