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In Stack Overflow's status page it's clearly written:

However, that's just not true. There was a planned maintenance yesterday, announced a week in advance, however it's not mentioned in the status page at all:

Taking a better look, the caption says "September 2022" however it's showing incidents from August, so looks like something in the dates is stuck or bugged, which might explain lack of new incidents.

Can this please be looked into?

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    Thanks, we’re aware the status page did not properly pull the incident from our response system, and it’s an action item on our follow-ups for this morning.
    – Aaron Bertrand Staff
    Sep 21, 2022 at 10:49
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    Also the "September showing August" thing seems to be a bug unrelated to the missing incident, but rather something like "the current month doesn't have any events." Now that there is a different event registered in September (e.g. not the planned maintenance that is missing), the months are organized correctly in the history page but on the home page it's still a bit confusing. Added to the list.
    – Aaron Bertrand Staff
    Sep 22, 2022 at 12:24
  • @AaronBertrand no, I'm not talking about the history, rather how it's showing in the status homepage itself. For me it's showing this which is still wrong. Sep 22, 2022 at 12:31
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    I think the UI is coded to show the three most recent incidents, and the person who created the label assumed that there would always be at least three incidents in every two week period, maybe based on what they see across their customer base? I'm glad our incident rate is lower than the average.
    – Aaron Bertrand Staff
    Sep 22, 2022 at 12:31
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    Yes, acknowledged, I posted an almost identical screenshot in my amended comment.
    – Aaron Bertrand Staff
    Sep 22, 2022 at 12:31

1 Answer 1

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There are two issues at play here:

  1. When the maintenance incident was created, some piece of information was missing that prevented it from being pulled into the status page.

    We are working with the vendor on this, and will make sure that our process is correct in the future.

  2. The UI on the home page seems to be coded to show the three most recent incidents, but the adjacent label ("3 incidents in the last 2 weeks") and month title do not match. Perhaps the author assumed that there would always be at least three incidents in every two week period.

    Arguably, the label should just be something like "Most recent incidents" because I don't know if we should say "3" (does the list expand if there are more than three events in the last 2 weeks?) or "2 weeks" (since the list certainly can include events older than two weeks ago). Here is what I suggested to the vendor:

enter image description here

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  • About #2, the issue is it's showing "September 2022" title with items from August, it's not just the label itself. Sep 22, 2022 at 12:46
  • About #1, no way to manually add the missing info? It's still not on the status page. Sep 22, 2022 at 12:47
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    @ShadowTheKidWizard Yeah I just don't think the title needs to be there at all. Like the label, it assumes that all of the recent events to show happened in the current month.
    – Aaron Bertrand Staff
    Sep 22, 2022 at 12:48
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    @ShadowTheKidWizard As I said, We are working with the vendor on this.
    – Aaron Bertrand Staff
    Sep 22, 2022 at 12:48
  • Oh, thought you meant you're working about future cases to be auto added. OK then, waiting for the vendor. Thanks for all the hard work so far! :) Sep 22, 2022 at 12:49
  • And as for "don't think the title needs to be there at all" yes that would be a good change, want a new feature request for that, or is it already in your list? Sep 22, 2022 at 12:51
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    @Shadow Already in my list, thanks.
    – Aaron Bertrand Staff
    Sep 22, 2022 at 12:53
  • I see it has changed to show only the one incident from last two weeks, thanks. :) Sep 22, 2022 at 17:26

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