I noticed (since last few hours) that whenever I get a notification now and when I click on the notification icon, the notification window opens as usual. But the unusual thing is that even when I click outside this notification window (as shown in the gif below), that notification reminder is still there:

enter image description here

Before today, whenever I used to click outside that notification window, that reminder/counter used to go away but not anymore.

Is this a bug or an intentional change?

  • This might be related to the planned inbox improvements, though as far as I know nothing should be changing for the public just yet. We'll look into it. Also potentially related: New inbox notifications have broken keyboard shortcuts
    – V2Blast
    Commented Oct 27, 2022 at 16:57
  • Also, your original post about this on MSO: Notification counter doesn't go away anymore after clicking outside the window
    – V2Blast
    Commented Oct 27, 2022 at 16:59
  • 3
    @V2Blast Also one more thing has changed. If you click again on that notification counter/reminder then you'll be redirected to the inbox page for some reason. This also does not used to happen before. For example, just click 2 times on that notification counter and you'll be redirected to the inbox page of stackexchange.
    – Jason
    Commented Oct 27, 2022 at 17:01
  • Yeah, I think that it's intended to function as a link to the stackexchange.com page when JavaScript(?) hasn't yet loaded, or when middle-clicking the icon (or right-clicking and choosing to open the link)... But I don't think it should open the stackexchange.com inbox when just clicking on the icon from an open inbox. I'll let the devs know about that as well.
    – V2Blast
    Commented Oct 27, 2022 at 17:04
  • 1
    Also related: Clicking to close the inbox redirects to the full inbox on stackexchange.com, which appears to be caused by an identical (if not the same) JS error Cannot read properties of undefined (reading 'count').
    – Sam Onela
    Commented Oct 27, 2022 at 17:11
  • 1
    @SamOnela: Thanks, didn't realize it'd already been reported in a separate post. I'll pass that one on to the devs as well :)
    – V2Blast
    Commented Oct 27, 2022 at 17:18
  • 2
    It doesn't clear on all open tabs if clicked on one tab either. It did until today. Now you have to refresh the page to clear it or see new notifications.
    – Tetsujin
    Commented Oct 27, 2022 at 17:27
  • I have this too. The notification won't go away until I click the offered link, which page might already be open anyway. And if I try to close the dialog by clicking again on the notification icon (as before), it opens my profile page! That's the job of the icon to its left. They have broken something that did not need fixing. Commented Oct 27, 2022 at 18:26
  • I also do not see any new notifications unless I actively refresh the page. This all seems very broken suddenly.
    – Stu
    Commented Oct 27, 2022 at 18:32
  • replicated on Edge 106.0.1370.52 on Win10
    – Esther
    Commented Oct 27, 2022 at 18:38
  • 2
    ... and also, even though I clicked through to a recent notification, it has reappeared some minutes later (the triggering pinged comment has not been edited). Commented Oct 27, 2022 at 18:48
  • 1
    It looks like (at least part?) of the planned inbox improvments have gone live as I am now seeing messages showing as unread below others showing as read, but no way to clear them without actually clicking on the unread message. And when I do, it reappears as unread again shortly after.
    – Stu
    Commented Oct 27, 2022 at 20:25
  • Going further back... I'm getting pinged when I wasn't specifically @pinged. I have enough brain to revisit a question I am interested in, without a robot trying to decide for me. Perhaps the next comment addressed mine, or it didn't. Please cremate the AI robot. There is already a mechanism to inform of activity. Commented Oct 27, 2022 at 20:32
  • FWIW, I noticed this when I got a series of notifications for comments on a followed question. The early notifications behaved normally, but after around 2022-10-27 05:45:00 UTC they had this new "sticky" behaviour.
    – PM 2Ring
    Commented Oct 28, 2022 at 0:18
  • 3
    Also, the unread items are no longer highlighted.
    – 41686d6564
    Commented Oct 28, 2022 at 7:34

1 Answer 1


We just pushed the fix for the issue. During the implementation of the new inbox features we had to touch existing code, too, and unfortunately we caused this bug.

Thank you very much for the report and even more for your patience. We're sorry you've experienced those issues and hope that the planned improvements will make up for it!

  • At present, my inbox says 2. When I click it, I see 2 unread messages from 2 days ago. Of which, I already actually responded to one of them by clicking through the inbox. The 2 will not automatically go away, and neither will the "unread" status of the notification. Is this the currently intended way for this feature to be operating?
    – Travis J
    Commented Dec 5, 2022 at 8:45
  • At the moment there is an issue with the notification count not always matching the number of shown notifications. This is an old problem with merging mulitple notifications for one post. Unfortunately it is much more visible with the new functionality in place.
    – marrados StaffMod
    Commented Dec 9, 2022 at 9:42

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