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I've noticed a case where my inbox icon indicated an unread message (1 in red), but no messages were shown under "unread":

enter image description here

I don't know how to reproduce. Maybe it's because I was already on the page where the new message came from.

My network was fine. Chrome version 108.0.5359.125 (Official Build) (64-bit) on Windows 10.

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    I get this all the time when i have multiple tabs open and return to a tab after marking all as read in another tab.
    – Kevin B
    Dec 21, 2022 at 20:14
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    I just had this happen to me. I had to go to my Inbox in order to clear it. It's probably relevant that I had multiple notifications for comments on the same answer and only the latest one was visible from the dropdown.
    – BSMP
    Dec 21, 2022 at 20:15
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    I've seen this when a Comment is edited. A new notification goes out, but the edited Comment is considered read on the list if it was read before the edit.
    – hardmath
    Dec 21, 2022 at 20:44
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    This was reported over on the inbox changes announcement here: Inbox improvements are live
    – zcoop98
    Dec 21, 2022 at 21:45
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    This still happens regularly.
    – ispiro
    Feb 9, 2023 at 17:44
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    I've had a "stuck" icon for over a week, and would love to know how to get rid of it. Feb 28, 2023 at 16:08

1 Answer 1

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I do not have an answer as to the root cause, but there is a "solution" that worked for me. The "mark all read" link (you can see it in the dropdown in the video--it's on the top right of the dropdown panel) successfully cleared the update indicator.

I don't like doing this, because I feel uneasy about possibly having missed something, but I guess it's better than having a false (or possibly just un-actionable) indication of updates.

This happened to me in Safari, Version 16.5.1 (18615.2.9.11.7).

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