4

When using the "Mark all as read" link in your inbox, and an error occurs (e.g. if your Internet connection is spotty), regardless of the number of unread notifications, you'll get this error message:

An error occurred while updating the status of the notification. Please try again.

which isn't pluralized. (I do appreciate just getting a single message though :))

4
  • 3
    Just get rid of the "while updating status..." and leave it short and simple "An error occurred, please try again later". No need for extra details, you know what you did that caused the error anyway. Feb 1, 2023 at 19:38
  • 3
    It's not really incorrect if it fell over trying to update the first notification and didn't try to update any others.
    – Aaron Bertrand Staff
    Feb 1, 2023 at 21:48
  • 3
    Easy fix - As tempting as it is to go short, I kinda like descriptive error messages, how's An error occurred while updating your notification statuses. Please try again. sound? Any other ideas on copy?
    – KyleMit StaffMod
    Feb 1, 2023 at 23:05
  • @KyleMit way too long. And this will be wrong (and lead to another bug report) when there is a single notification to update. Feb 2, 2023 at 6:21

2 Answers 2

6

This'll ship to prod later today. Thanks Glorfindel for pointing out the awkward language and Tetsujin for the copy suggestion!

5

How about…

An error occurred while updating notification status.

Then it's a singular status, rather than singular or plural notification[s]. It also means you don't need to keep track of how many or juggle the message contents accordingly.
I think the 'please try again' is implicit & doesn't really need spelling out.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .