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My inbox indicates that I have a message! I click it to see what that message is. My expectation is that the message would be cleared from the inbox's active queue (the red-circle number decrements and the inbox reference turns gray).

But it doesn't.

I've had to click my inbox entries in some cases in excess of ten times to get them to clear (and each time I click, the page must be reloaded to my browser). I apologize, but it's irritating. Is this a bug, or is it something like multiple comments piling up on a question, only the last one is shown in my inbox, and I have to click the inbox reference for each piled-on comment?

Please note that this appears to be a bug as I've encountered only a single comment on an answer and had to click the notification many times to get it to clear. It's as if there's a massive delay posting to the database that's exceeding some timeout.

  • I am not trying to open the linked comment/answer/etc. in a new tab or window. I'm simply left-clicking the notification.

  • I'm using Windows 10 and Firefox 117.0.1.

Related questions

This issue appears to be in now way new. The following posts appear to be previous complaints about this issue (both here and on other stacks).

Please note that, as mentioned by Joachim, the accepted answer for the second question doesn't actually resolve the problem, it just circumvents it. When, after a few weeks away from SE, I find 20-30 items in my inbox, using "Mark all as read" does make it all go away, but I lose all of the functionality the enhancements were meant to have in the first place. So I agree with Joachim that, due to it being an accepted answer, it's not officially a duplicate.

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  • 4
    Are you opening the link in a new tab? I've noticed it's somewhat weird but if I open in the current tab, it clears but if I open in a new tab, it stays unread.
    – Catija
    Oct 4, 2023 at 15:58
  • @JBH what browser and OS? If iOS, then most likely same as this. Oct 4, 2023 at 18:15
  • 6
    There is also the still unsolved meta.stackoverflow.com/questions/424147/… It is really annoying that the notification stays unread more often than not. This ruins all the new features of the new inbox. Oct 4, 2023 at 20:17
  • @Catija No, I'm not opening a new tab. This has been going on for at least two weeks.
    – JBH
    Oct 5, 2023 at 15:18
  • @ShadowTheGPTWizard Windows 10 using Firefox 117.0.1.
    – JBH
    Oct 5, 2023 at 15:18
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    @samcarter_is_at_topanswers.xyz That Stack Overflow link is pretty much the problem I'm experiencing. Even the difference between title and inbox message body - though I thought I was just seeing things. I've worked for companies that don't solve obvious problems before moving on to the Next Big Enhancement, which appears to be happening here. It stinks.
    – JBH
    Oct 5, 2023 at 15:21
  • I have this problem too sometimes. Clicking "Mark all as read" works
    – Thinkr
    Oct 12, 2023 at 15:19
  • 3
    @Thinkr I agree that "Mark all as read" works... but it defeats the purpose of having the notification list as designed in the first place. Sometimes my job takes me away from using SE for weeks and I return to find 20-30 inbox queries. The red-dot number and highlighted links are incredibly useful for keeping track of where I am in the list when reviewing it.
    – JBH
    Oct 12, 2023 at 15:29
  • @JBH Yes, I hope they'll fix it
    – Thinkr
    Oct 12, 2023 at 15:38
  • 1
    I truly get your annoyance, but your edit didn't add anything useful to the post, so I reverted it.
    – Joachim
    Oct 12, 2023 at 17:22
  • This could be the exact same issue, but an 'answer' circumventing the underlying problem was accepted, so it's not a duplicate.
    – Joachim
    Oct 12, 2023 at 17:25
  • 1
    @Makyen Workarounds are useful, but don't solve the problem. I consider them a band-aid that simply gets SE off the hook. I don't have the authority to add the status-review tag, so the info is interesting, but irrelevant. I'm doing what I can to highlight the problem. I've been a programmer for 30 years. This is not an issue with Firefox. It's far more likely an issue of a low-priority database update timeout or a queue-length limitation on the server side.
    – JBH
    Oct 14, 2023 at 4:05
  • 1
    This problem is also in chrome. Oct 18, 2023 at 15:10
  • 1
    Cross-site duplicate "Inbox notifications not consistently marked as read after clicking title" on which I posted an answer with more details as to what's happening and some workarounds.
    – Makyen
    Feb 14 at 18:46
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    As have I in tried to do as well. But when the choice is between suffering while waiting or not, I'd rather not. Nobody is suggesting that a workaround means SE don't have to fix anything. But the reality is that you not using a workaround doesn't put any pressure on SE. Only ever makes you suffer for their non-action.
    – VLAZ
    Feb 14 at 18:58

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