A couple of weeks ago I used the contact form that the sites have, but I have not received any response. Is there a way to see the status of that ticket, since they give a 6 digit number but I haven't found where to use it to track the open ticket?
the ticket was opened on the site in Spanish contact form.
Well, after 15 days, I have not had any contact on ticket 117005:
How long does it take to respond to a ticket? My ticket does not appear associated with my email or account used to send it. Could it be that the trust & safety team went on vacation?