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The members of the Community Management Team (sometimes referred to as the Community Team or CMs) are employees of Stack Exchange the company, but not all SE employees are Community Management Team members. When visiting the profile of staff members there is an orange label indicator of that on their page, but since not all staff members are CMs, how do I recognize the CMs?

Also, what is their role on these sites? Are they moderators?

What is their relationship to the "Community" user?

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  • 7
    This question doesn't address how one becomes a community manager Aug 20 '13 at 6:40
  • 112
    Step 1: get hired by Stack Exchange as a community manager.
    – jcolebrand
    Aug 20 '13 at 16:11
  • 2
    Also I assume no relation to "Community Moderator"
    – ashleedawg
    Jun 28 '18 at 12:35
  • 4
    Correct. We typically just call them moderators...
    – jcolebrand
    Jun 28 '18 at 13:25
  • Why don't the Community Team appear in the Users \ Moderators page on, e.g. Stack Overflow?
    – Wai Ha Lee
    Feb 28 '19 at 15:38
  • 2
    because they aren't moderators
    – jcolebrand
    Feb 28 '19 at 22:30
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    so, "Community Moderator Elections" is a misleading mashed up term ~ the elections are by community for electing "Moderators" (Mods) from community, but "Community Manager" (CM) is a catagorically separate employed position. took me a while to see! oh and "Pro-Tem" is like Mod but only for beta sites that havn't elected any yet.
    – ocæon
    May 4 '19 at 21:48
  • Yes .... what was the primary impetus for that confusion?
    – jcolebrand
    May 10 '19 at 21:27
  • 1
    Does this answer your question? The Community Teams @ Stack Exchange and how we work together Jun 12 '20 at 16:25
  • 2
    Voting to leave this open; I expect this to be a community-curated FAQ, while the other one probably won't receive any updates if new people are hired (or leaving the company).
    – Glorfindel Mod
    Jun 12 '20 at 17:01
155

Who is on the Community Management Team?

There are currently eleven people on this Team. In order of hire date they are:

Name Flair (links to blog or article announcing them) Subteam
Nicolas Chabanovsky Network flair for Nicolas Curator Support
JNat Network flair for JNat Operations
Juan M Network flair for Juan M Curator Support (Team Manager)
Catija Network flair for Catija Operations
Cesar M Network flair for Cesar M Trust & Safety (Team Lead)
Rosie Network flair for Rosie Operations (Team Manager)
Philippe Network flair for Philippe VP of Community
Slate Network flair for Slate Operations
Vanny Network flair for Vanny Operations
V2Blast Network flair for V2Blast Curator Support
SpencerG Flair for SpencerG Curator Support

What do they do?

The Community Management Team is part of the broader "Community Team", the staff members focused on the needs of the Stack Exchange communities and the strategy and planning for community initiatives. You can read more about the entire team in this post.

Explaining the breadth of what the CMs do is complicated and difficult to enumerate, but here are some of the things they've done and continue to do over the years:

  • They help you out. No, really. But yeah, that's about the most generic non-answer ever.

  • They review proposed sites passing through Area 51, revising, raising concerns, closing, destroying, and preparing for their launch as the situation warrants.

  • They moderate brand new sites as they launch, answer questions and attempt to communicate lessons learned on past sites. They run the process to obtain the initial set of Pro Tem mods, and hand the site off to them.

  • They're the key outward facing representatives of the Stack Exchange upper administration.

  • They watch the various and sundry meta sites, answer questions, address or escalate requests and provide guidance in the use of the site's tools.

  • They occasionally answer emails.

  • They review moderator actions, offer advice, resolve disputes.

  • Now and then, they sleep. One eye open. Like birds.

Are they moderators?

While CMs hold moderator privileges on every network site and much of their work touches on moderation, they are not part of the site moderator teams. No elected or appointed moderator is an employee of the company, while all CMs are. Some have gone from moderator -> employee and vice versa, but the orange "Staff" badges on their pages indicate clearly if they work for the company. If you're curious about who has made that switch, it's documented here.

Are they the same as the Community user?

No, they are not. That is a special user that even has its own tag: .

What are these different teams they are part of?

There are three sub-teams within the Community Management team:

  1. Community Operations - they answer the mail. They're the front line, scheduling and managing elections, investigating moderator tickets, checking into oddities on the site, and generally being do-gooders.
  2. Curator Support - they are focused on the non-mod, high-rep user population across the network. They create and execute experiments, plan and spec new tools, etc.
  3. Trust and Safety - they're Batman. You'll never know they're there, until you spot that they're done. They handle anything related to keeping our users safe and our content high quality.

There is also a VP. He is outside of this three-subteam structure, as he manages it, but he describes himself as mostly running around the network making a nuisance of himself.

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  • 1
    @Philippe, is there a difference between Team Lead and Team Manager?
    – Luuklag
    Aug 16 at 13:16
  • 3
    Yes. A team lead is a role, not a job grade. So our team leads are spec'd as "Senior Community Manager+" level. Lead positions are usually long-term but can be left behind so that the incumbent can return to their old role without cut in grade. Cesar has this role currently for Trust and Safety because of his excellent work advocating for the creation of the team and getting it stood up. When I was hired, i was "technically" a higher grade than he was, but as the team lead he would be accountable for the team's work, including directing staff. Then they went and promoted me :)
    – Philippe StaffMod
    Aug 18 at 0:56
  • 1
    Thanks for clarifying @Philippe. Next time an @-mention is appreciated ;)
    – Luuklag
    Aug 31 at 18:47
  • @Luuklag - oops, my apologies! Thank you for the reminder.
    – Philippe StaffMod
    Aug 31 at 18:51
  • 1
    @GoodDeeds hehe thanks, yesterday when I edited this post, Spencer's rep on MSE was still cached as less than 200 so the global flair showed the "No accounts with more than 200 rep". Sep 1 at 6:57
  • @ShadowWizardWearingMaskV2 I know. I edited since I saw it got updated :)
    – GoodDeeds
    Sep 1 at 13:29

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