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Questions tagged [help]

For questions about how help and information is provided to users

322
votes
36answers
12k views

Toward a philosophy of Chat

TL;DR: The Problem This keeps happening in chat: Surprise at flags on vulgar messages. Language that would invariably get your comments deleted on the main site occasionally gets flagged and deleted ...
136
votes
3answers
6k views

A guide to moderating chat

Chat is an offshoot of the main site, and using it is a privilege users earn early on during their time here. Chat is our place for: Real-time collaboration Meeting fellow members of the ...
-11
votes
1answer
170 views

Why should the Help Page provide information on the website only?

The Help Center of Buddhism SE is very resourceful for including a list of resources, which in my experience the only site that make use of this section. Some arguments: Putting content about the ...
10
votes
3answers
301 views

How to inform people to be considerate because OP has mental health disorders

I have been having a lot of trouble on SO lately because I suffer from an array of mental health conditions. I am open about my conditions and don't mind telling people. But I can imagine the backlash ...
90
votes
25answers
2k views

Introducing a brand new, consolidated, Help Center

UPDATE: This is now live on all Stack Exchange sites. You can access it at /help or by clicking the "help" link in the top nav or footer of any page. We can all agree that Stack Exchange is a ...
16
votes
1answer
208 views

How does the system guide new users?

There are several questions here on meta about "How to guide new users" and in particular "How to educate new users about accepting answers" (see 1, 2, 3, 4). A common approach seems to be to comment ...
6
votes
2answers
125 views

How can I start being a useful member of this community? [duplicate]

I understand that the rules are very strict, and should be as such, so how can I start off successfully and become a useful member of the community? The advice of experienced members would be welcome....
1
vote
2answers
132 views

If I enter the Stack Overflow site as a new person and I search for “How do I ask a question” that yields no real help in doing so

It might seem obvious to a new person to the Stack Overflow site to simply search for "How do I ask a question?" or "How do I ask a great question?" or "How do I use this site?" yet none of those ...
-28
votes
3answers
268 views

Why is SE so disingenuous about its purpose?

The comment to an ELU meta-question states the aim of StackExchange is not just to offer help to the person asking the immediate question, but to build a high quality repository of good questions ...
44
votes
0answers
256 views

Add code search syntax to search tips

After Search just code we now have a way to search code, so something like code:"-->" searches for the infamous --> "operator". (Protip: it's not an operator, it's two) Could this be added to ...
2
votes
0answers
29 views

Add method of adding paragraphs to formatting page [duplicate]

I just found another post where a user is using single line break to create separate lines / paragraphs. This of course won't do anything in Markdown; two line breaks or a <p> tag are required. ...
-14
votes
2answers
85 views

Where do you go to get an answer about why exactly a question was closed as off-topic? [duplicate]

My question was closed on the English Language & Usage site. Where do I go to argue why it should not have been closed? I heard there is a meta for that. Yet, I could not find it.
3
votes
0answers
80 views

Collapse/show more does not work in chat faq when linked to a specific section

If I go to this page: https://chat.stackexchange.com/faq I can see show more under each section. After expanding I can then also choose to collapse the section back. For example, if I look at "How do ...
21
votes
3answers
191 views

Make “how to tag” actually helpful for new users

When you ask a new question (or edit one whithout having the edit privilege) and edit the tag field, a help box with the following appears on the right: How to Tag A tag is a keyword or label ...
1
vote
1answer
134 views

MathJax website is Shutting Down? From where we now getting support? [duplicate]

SE network mandates a programing language called MathJax, to format chemistry or math equations. The left click on MathJax processed text shows the following icons: . Fig 1. MathJax processed text ...
5
votes
2answers
122 views

Should “Asking help” (in the guidance box on the question form page) be phrased better?

"Asking help" (the phrasing for the link at the bottom of the guidance box that comes up when one is typing a question title on any SE site) is poorly phrased. Better would be: help with asking I ...
1
vote
1answer
38 views

More emphasis on scope for new users

I've noticed that many new users post questions that fall out of the scope of a particular site and get closed. Often these are very common (such as idea generation on Worldbuilding SE or homework ...
-8
votes
2answers
185 views

Looking for a place with all the rules and community guidelines

There doesn't seem to be a place within the stack exchange network for general questions, website support, or an FAQ, and the "rules" (the tour) are extremely vague and unhelpful. Users and mods can ...
2
votes
0answers
63 views

Small discrepancy in Advanced Search help in Firefox

In Firefox (currently running 25.0.1), When you click on the Advanced Search Tips on the right-hand side of the display after you have searched for something, you get the following for the url search ...
-17
votes
3answers
109 views

Replace obscure word “overt” in help page

This help page uses the word "overt" in the last section title and description. Personally, I have never even heard that word before, and I don't think many of the users did, as it's clearly not that ...
-9
votes
1answer
412 views

Why/how did I get banned from asking questions on softwareengineering.stackexchange.com? [duplicate]

I am so confused, I have asked like 5 questions on programmers.stackexchange.com / softwareengineering.stackexchange.com, and all of them have upvotes. Yet, I logged in a week ago, and now I can't ask ...
0
votes
1answer
73 views

Why not explain the reasons for daily reputation limit on the help page?

In What is reputation? How do I earn (and lose) it? is explained as the reputation limit works, but is not explained what is the reason for this daily limit score to exist. My suggestion: I believe ...
7
votes
0answers
41 views

Add a “before you ask” section to tag wikis

Quite often, I'd like to comment on a question with some "before asking a question about tag you should..." direct link. For example, to point out that the OP should try to use a debugger first. ...
10
votes
1answer
81 views

Provide more in-line guidance to suggested edit reviewers

In relation with What guidance should be given when edits are rejected?, it occurs to me that we aren't providing much guidance to reviewers regarding when they should approve edits. “Approve edits ...
25
votes
3answers
354 views

Please add LaTeX examples on the FAQ of sites that have it

This feature request is with respect to this question How do I write equations on Math.SE? To be truthful, I had no idea how those equations worked or what LaTeX is until I searched on SE sites and ...
10
votes
0answers
56 views

When in a specific SE site, could there be an easy way to see that site's manifesto?

A significant part of traffic on any SE site consists of people (often newbies) asking questions which are outside the scope of the site, which are then closed for being "off-topic". Unfortunately, it ...
2
votes
0answers
25 views

How to delete Area 51 account? [duplicate]

I logged into Area 51, and now I can't find any way to delete my account. Is it only me, or does this happen with everyone?
17
votes
0answers
81 views

Correcting editing-help#code

Here, in the Preformatted Text section, the sentence : Indent four spaces to create an block of preformatted text Should be Indent four spaces to create a block of preformatted text
1
vote
1answer
31 views

Is a suggested edit thrown out of the Queue when it is ignored/skipped? [duplicate]

What happens when a suggested edit is ignored/skipped? Is it thrown out of the queue and how much time does it take to get out of the suggested edit Queue?
1
vote
1answer
53 views

Is the 'how should I format' sidebar guidance as relevant as it could be?

This is the current how to format sidebar: Could this be updated in any way? For example, I think the html link suggestion should go.
51
votes
1answer
266 views

Add “what's this?” links to “user was removed” and “serial upvoting” in reputation history

Another day, another user confused by one of these contextless messages. Losing rep is scary and without a good explanation these users end up both confused and asking yet another duplicate question ...
6
votes
0answers
33 views

Update the syntax highlighting help with current meta links

The syntax highlighting help links to Changes to syntax highlighting, a locked thread focused on presenting a new feature and not of general interest today. It also links “one of the supported ...
18
votes
0answers
125 views

Do we need the here's-how-it-works-banner on the help center for experienced users?

In the new Help Center, we have a banner which is the same as the banner we already had on the homepage for users that weren't logged in. This is the homepage: And this is the help center: I'm going ...
4
votes
2answers
99 views

Portuguese Stack Overflow help page had mixed English and Portuguese

I went to the Portuguese Stack Overflow help page, and saw this: There are various pieces of English that should be translated into Portuguese. I don't speak Portuguese, so I don't know what it ...
25
votes
2answers
381 views

Where's the summary of your own suggested edits?

Where can I find my pending/approved/rejected suggested edits? (a bit like the Flagging Summary page)
0
votes
1answer
46 views

Numbered userid - How to find my Stack Exchange account

I've been using the Stack Exchange Android app to ask and answer questions since I got my new mobile phone. The app created a profile for me named "user2021", as you can see. I have no idea how to log ...
35
votes
0answers
489 views

Could the <kbd> tag be added to the editing help?

I happen to like the <kbd> tag for showing when keys should be pressed, but I can never remember it on the very few occasions that it would actually be useful. Having it in the help file would ...
7
votes
0answers
18 views

Documenting the “search by asking”

In mSO it was recently pointed out that the suggested duplicates and related sometimes provide way better results than the normal search. It was previously discussed in meta, too, but there were no ...
10
votes
1answer
66 views

Note on “What should I do when someone answers my question?” page that upvoting requires 15 reputation

The help page What should I do when someone answers my question? says: The first thing you should do when someone answers your question is vote on it, like any other user does. However, new users (...
1
vote
0answers
39 views

iOS app should direct users to helpful status when the site is totally down

There is already a request to have read-only mode shown to users of the iOS app when the site is read-only. I'd like to also request that the app actually direct users to the canonical / official ...
4
votes
1answer
96 views

SEDE FAQ - small discrepancy - update day

According to this http://data.stackexchange.com/help, SEDE is updated every Monday morning around 3:00 UTC. However, it is showing that it was last updated around Sunday morning around 3:00 UTC. And I ...
-9
votes
1answer
147 views

Better way for new users to contact moderators

Well, the previous question on a better way to contact moderators, An @Moderators ping got a big vote of no confidence. But we've been trying to address the perception among new users that our site (...
8
votes
1answer
195 views

Not allowed to ask a question even though I have not posted anything [duplicate]

Possible Duplicate: Can't Post Question - Status Incorrect Oops! Your question couldn't be submitted because: users with less than 125 reputation can only post questions every 20 ...
20
votes
15answers
671 views

What advice would you give beginners joining a Stack Exchange site?

Here's my reason for this question: I'm fairly new to these sites and have had good and bad experiences. I've seen very useful answers to my questions and I think I have helped some people with my ...
11
votes
4answers
140 views

Can we have “new functionality” icons?

The meta site produces a bunch of great suggestions, many of which get implemented. Take the narcissism question, for example... Can "user profile views" NOT include narcissism please? My ...
2
votes
0answers
41 views

What can we do to increase awareness of Community Wiki mode?

I don't think I'm atypical of newer SE users in that, while I have seen incidental mention of "Community Wiki", I had to come here to find out what it actually meant (beyond the basic concept of wiki, ...
13
votes
1answer
73 views

Search is broken in the “How to Ask”

If you happen to get to the "How to Ask" page (not to be confused with help/how-to-ask), you'll notice a search box. If you try a search, nothing much happens: This happens even when you search for ...
15
votes
0answers
103 views

Addition to faq or /ask: Stick around

I think this should be added to the faq and/or on the /ask page: Advice to stick around for about 15 minutes after posting. Often this is the time when the fate of a question (or answer) is decided (...
1
vote
0answers
40 views

How to go to question list from a question on unsaved StackExchange site? [duplicate]

I typically like to browse through various Stack Exhange sites in which I'm not registered yet. And at times I want to see list of questions after I read one question on that site. Tapping on the site ...
5
votes
0answers
35 views

Consistency in the help menu

In the main sites, the help menu looks like this: However, when we get to Meta, the menu turns into this: The "Back to (Main Site)" link is on the top, and we have four menu items now. My first ...