Questions tagged [moderator-messages]

For questions concerning private messages from moderators - a functionality that allows mods to contact users privately.

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60
votes
2answers
1k views

How do I contact a user privately, as a moderator?

As a moderator, I sometimes need to contact a user about his behavior on the site or about other site-related issues. How can I contact a user privately, as a moderator? What are the possibilities ...
273
votes
10answers
3k views

Make moderator messages anonymous

Currently, when a moderator messages a user, the user sees which moderator is messaging them. This includes when a moderator issues a timed suspension. Generally, I have no problem with this. ...
139
votes
1answer
1k views

Can we have drafts for moderator messages?

Most of the time, messages that we have to send privately to users are quite cut and dry. We're either explaining an action that we took, or describing an action that we'll need to take. Many of the ...
10
votes
2answers
285 views

How do we see the private messages that moderators sent us?

I've got a message sent to me from a moderator which appears in the top-left notification dropdown box. Clicking on the "item" brings me to a page where the message is shown. But after reading it I'...
13
votes
1answer
660 views

Suspension reason listed as “to cool down” if “something else” reason is selected

When choosing a message template for a moderator message, we are given several default choices, such as excessive promotion, abusive activity, etc. For cases which don't fit this bill, we have a "...
59
votes
6answers
802 views

“Boilerplate” mod messages are “impersonal” and leave users “confused”

After receiving his first suspension, ex-moderator Robert Harvey voices this perspective on boilerplate mod messages: I'd prefer a meta post asking for better transparency in mod messages. I used ...
47
votes
3answers
984 views

What does receiving a mod message look like?

As a moderator, I occasionally experience addressees reacting to moderator messages in a weird manner or completely ignoring them. To develop a better understanding for the situation, I would ...
35
votes
1answer
282 views

Check to see if a new moderator message has been sent within the last few minutes

Today (and it's not the first time I've observed this), Tim and I suspended and sent a moderator message to the same user within one second of each other. Could the user messaging/suspension ...
22
votes
2answers
268 views

Moderator message notifications should be red in the global inbox for those involved

From the blog post announcing the new notifications tab: Since notifications aren’t as important as inbox notices, whenever you have unread inbox messages we’ll display the red inbox indicator ...
4
votes
1answer
181 views

Cannot send a message to moderator

I am trying to send a message to the moderators because the last message that was sent was from me. The message I see is "you cannot post an additional message until a moderator has responded" ...
53
votes
2answers
307 views

Allow moderators to add their own mod message templates

On Physics, I rarely use any of the boilerplate mod messages. One of the more common actions is warning a user about many homework questions1. For this, I have a template in the chatroom that I copy ...
33
votes
1answer
552 views

How come it is showing Diamond to my account in moderator private message?

I just got a Moderator Private Message from Super User's Moderator Team. https://superuser.com/users/message/629?noredirect=1#629 (For Super User moderators only) Because I failed last few reviews ...
18
votes
1answer
249 views

Improve form validation for mod messages by rejecting unfilled template tags

When a moderator intends to contact a user about questionable behavior on a site, the moderator can choose from a set of message templates for addressing common behavior patterns. Some of these ...
18
votes
3answers
230 views

I need to be able to edit sent Moderator Private Messages

I'm half a moron. I need to be able to edit sent Moderator Private Messages because I cannot stop pressing the send button before proofreading my messages. Please, think of the morons.
24
votes
1answer
201 views

Mod message templates should not use the first person singular

Moderator messages are now signed by “${SITENAME} moderation team” rather than “${USERNAME}, ${SITENAME} moderator”. However some moderator message templates still contain “I”, which does not make ...
14
votes
0answers
96 views

Mod message lost to network glitch

The timeline: I started composing a moderator message on French Language. At 20:53:23Z my router detected that it lost Internet connectivity. I wasn't aware of this yet. A few minutes later, I hit ...
12
votes
1answer
84 views

Message datetime in moderator message are rendering strangely

Inside of the moderator messages, we typically get displayed the date/time that the message was sent and/or read by the users. Starting earlier today this began not rendering as a link, it is ...
8
votes
0answers
45 views

Moderator message tool discards my message, if another moderator simultaneously sends the user a private message

As a moderator on a SE site, I recently observed behavior that merited a suspension. I took the time to write a lengthy, detailed private moderator message to the user, to explain the reasons for the ...
2
votes
0answers
33 views

Links don't show up in plain-text email of mod messages [duplicate]

I sent a mod message to myself before sending it to the user to check the formatting and such, and noticed missing links in the plain text version: HTML version: Plain text version: As you can see, ...
-19
votes
3answers
266 views

Preventing replies until moderators respond is bad; add an edit button

When moderators send a message, the current system only allows you to post a single reply, then prevents you from following up again in any way until a moderator responds first. This is bad because ...
-21
votes
2answers
445 views

How's it fair for a moderator to delete my account and dissociate my questions and answers? [closed]

Edit I found the email that proves a moderator deleted my account. And nobody appears to believe me before? Even if you suspend me, why dissociate my questions and answers? How can I manage or ...