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Questions tagged [support]

Use this tag for requests for assistance with tools and other features on the Stack Exchange Network. This includes understanding how features work and why they work that way, or how to better use them.

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FAQ for Stack Exchange sites

Community FAQ For sites in the Stack Exchange 2.0 network To see a list of commonly used words and phrases, see the glossary. For official guidance from Stack Exchange, visit the Help Center. Asking ...
202 votes
0 answers

Why is SE staff violating SE policy by un-featuring posts about the strike on per-site Metas?

There have been several cases where SE staff has removed the featured tag from per-site Meta posts in relation to the strike, despite no (public) statement from SE regarding that. Unless there is a ...
cocomac's user avatar
  • 14.4k
74 votes
0 answers

Moderator legal liability

I've scanned the privacy policy, terms of service, and moderator agreement and, so far as I can tell, moderators are fully and completely liable for any and every action they take in the process of ...
Pollyanna's user avatar
  • 76.1k
70 votes
0 answers

Please moderate Facebook comments on the SO page

Not a complaint or a whine, but a polite request because Facebook won't do it. I reported the comment above, which was posted from a fake account using your name to entice people to send them crypto ...
Asteroids With Wings's user avatar
67 votes
0 answers

Data Dumps Releases: Timeline Updates and Clarification

We release our quarterly Data Dump towards the end of every quarter. We begin processing the Data Dump at the beginning of the last month of a quarter, but for the past three quarters, we’ve run into ...
Rosie's user avatar
  • 13.8k
55 votes
0 answers

Alpha test for short survey in banner ad slots starting on week of September 25th on SO

TL;DR: Starting on the week of September 25th, we will be showing a short survey in the banner ad slots on Stack Overflow and Stack Exchange tech sites. [EDIT: Since this post was created, some ...
JNat's user avatar
  • 25.8k
54 votes
0 answers

Is the company selling our Personal Information or not?

While once again reviewing the Data Request page looking for an answer to my ignored concerns, I stumbled on the current revision of the Privacy Policy page. In its first paragraph the policy reads: ...
SPArcheon - on strike's user avatar
46 votes
0 answers

What, exactly, is "OverflowAPI"?

The description on the OverflowAPI website is rather vague marketing speak: OverflowAPI is a subscription-based API service that provides continuous access to Stack Overflow’s public dataset to train ...
Thomas Owens's user avatar
  • 52.1k
46 votes
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Why hasn't there been an official community announcement or blogpost about charging for usage of subscriber content in the training of LLMs?

Note for any confused: "Subscriber Content" is used here in the sense of the phrase defined in the Terms of Service. I just saw two posts (1, 2) about this Wired article: Stack Overflow Will ...
starball's user avatar
  • 26.8k
44 votes
0 answers

Is it possible to disable the Welcome Back banner?

I have been a Stack Exchange member for over 6 years, with accounts on over 90 sites. I have several thousand total rep. I've seen the "Welcome Back" banner hundreds of times and clicked "close this ...
Clonkex's user avatar
  • 3,301
43 votes
0 answers

What happened to the arbitration opt-out profile setting?

From a comment by Tim Post concerning the arbitration opt-out process: You'll get a response, and our system is pretty good at catching spoofs (if someone makes DNS lie, then, well, nobody can ...
SilverWolf's user avatar
42 votes
0 answers

What is the status of the secure electronic opt-out of the mandatory arbitration that was promised?

In the comments of this post, Tim Post responds to my request for a "secure, electronic means" of the opt-out of mandatory arbitration with the following @jhpratt And you'll get one. And a lot of ...
jhpratt's user avatar
  • 4,618
42 votes
0 answers

How do I ping the right bob?

We have two bobs at the moment. Bob (with the fox avatar) is a long time user, and bob, with the green avatar. I'd like to ping Bob, without bothering bob with my pings. I see two ways to do this - ...
Journeyman Geek's user avatar
42 votes
0 answers

How much more bandwidth is eaten up by SE in 2020 compared to 2012?

Many years ago, I asked the question How much bandwidth does SE eat up? Nick Craver gave a detailed answer, and the short of it was a whopping 60TB of data per month! I'm wondering how has SE's ...
Danny Beckett's user avatar
41 votes
0 answers

Is there any data on how many users' IP addresses never look at their questions again?

Looking at a few random questions on Parenting, I noticed that many one-question users are never seen later than a few minutes after their questions were posted (confusingly, due to how the "seen" ...
Stormblessed's user avatar
  • 9,730
39 votes
0 answers

Why am I receiving marketing emails from SO when I have unchecked every option in the email settings?

I received the email that is being discussed here. The thing is, I don't subscribe to any emails in the settings on SO. It seems like a bit of an oversight that a user who went out of their way to ...
Mark Kirby's user avatar
  • 1,958
39 votes
0 answers

Can an anonymous user opt out of arbitration?

The new terms of service announced recently include an arbitration clause. The new terms specify that one can opt out of arbitration by sending a letter including their name and their mailing address ...
Joonas Ilmavirta's user avatar
37 votes
0 answers

What meta information is gathered during "the loop" survey hosted by SurveyMonkey?

One aspect that I completely missed when taking "the loop" some weeks ago: the corresponding service (SurveyMonkey) does use cookies to track various pieces of information. That could be IP ...
GhostCat's user avatar
  • 38k
35 votes
0 answers

What data is being gathered during the advertisement test? What about end-user feedback?

As many user have already noticed, the network is apparently undergoing some "Ads testing" aimed at evaluating the various available alternatives for publishing advertisement to the network. It is my ...
SPArcheon - on strike's user avatar
35 votes
0 answers

Why was the Ubuntu Code of Conduct clause removed from the Ask Ubuntu terms of service?

Looking back at the old Terms of Service, I noticed they used to contain a special paragraph about Ask Ubuntu. When accessing the,, or sites ("...
SPArcheon - on strike's user avatar
34 votes
0 answers

Why do Stack Exchange sites occasionally request my device location?

I received the following prompt when visiting Math Stack Exchange following a link from Google: The exact URL in my address bar was:
nanofarad's user avatar
  • 3,185
32 votes
0 answers

Is there any publicly available record since 2022 of Prashanth chatting with Meta Stack Exchange core community members?

Main This is a follow-up of some of my posts related to Meta Stack Exchange posts related to Prashanth's words. During 2023 staff have brought the words of Prashanth, the Stack Overflow, Inc. CEO, to ...
Rubén's user avatar
  • 16k
32 votes
0 answers

404: Q1 2022 Community team roadmap not found

Since we are now on our way into the second month of the Q2 of 2022, it is time to address the elephant in the room: where is the Q1 2022 Community team roadmap? It hasn't been published on the blog; ...
Oleg Valter is with Ukraine's user avatar
31 votes
0 answers

In the data request page, what does the "Do not sell my information" request type do?

The recent "Upcoming privacy updates: removal of the Activity data section and Google conversion pixel deprecation" communication made me realize that the Data Request submit page includes &...
SPArcheon - on strike's user avatar
30 votes
0 answers

Revision histories of posts show headings being removed and re-added every single revision, even if they aren't changed

If a post has heading markup and has been edited, the revision histories' inline and side-by-side views seem to show them all changing on each and every edit, even though they aren't edited at all. (...
Sonic the Anonymous Hedgehog's user avatar
30 votes
0 answers

Can a community have its own internal magic links?

I'm talking about magic links, which are very useful while posting comments. We frequently use [tour] , [help], [ask], [ans] etc. while introducing new users about How Stack Exchange works. On ...
Pandya's user avatar
  • 10.6k
30 votes
0 answers

How many requests are too many?

I'm writing a small script that makes a large amount of requests in order to obtain data that can't be acquired via the API (for example, getting a user's network profile URL, scraping the network ...
Doorknob's user avatar
  • 45.5k
30 votes
0 answers

Repeated vandalism attempts

These two users seem to be fighting each other by defacing each others' posts with gibberish -
Leeor's user avatar
  • 1,726
29 votes
0 answers

(COMPLETED) Site maintenance - Saturday, February 24th, 2024, 14:00 - 22:00 UTC (9 AM - 5 PM EST)

[UPDATE - Maintenance complete] We have planned maintenance that will impact Stack Overflow and Stack Exchange sites. The ​​window is scheduled for Saturday, February 24th, 2024, 14:00 - 22:00 UTC (9 ...
Dalmarus's user avatar
  • 3,416
29 votes
0 answers

Flag notices on nominations are confusing for moderators

The new election system has solved several problems with regards to flagging nominations and comments (both were badly needed), but the UX has fallen down in a weird way. I visited the SO election ...
Machavity's user avatar
  • 27.2k
29 votes
0 answers

Suggested edit doesn't seem to edit anything

How was an anonymous user able to suggest this edit? (Warning: it has an offensive edit summary, which has been edited out in the screenshot below.) It doesn't seem to change anything, not even when ...
Glorfindel's user avatar
  • 253k
29 votes
0 answers

Does anyone read messages on review audits?

Often, when reviewing a lot of edits I get a fake audit test. I usually reject them with a message. Are these messages stored anywhere, or am I just talking to myself again?
Benjamin Gruenbaum's user avatar
29 votes
0 answers

What "visitors" count towards the publicity badges?

I was just thinking about these badges and how exactly your number of visitors is calculated. Really, this boils down into three key groups which you could gain counts from: New visitors: Those who ...
animuson's user avatar
  • 189k
28 votes
0 answers

Why do I keep getting logged out of Stack Overflow?

I keep on getting logged out of Stack Overflow on my personal computer. This can happen even when I've been logged in earlier in the same day. It used to be that I'd never get logged out of SO (which ...
Noah's user avatar
  • 331
27 votes
0 answers

Are there plans to switch to the current version of MathJax?

As pointed out on Mathematics Meta, Stack Exchange still uses MathJax v2, although v4 was released recently. (The answer by Davide Cervone - one of the MathJax developers - summarized some potential ...
Martin's user avatar
  • 15.2k
27 votes
0 answers

Did chat just die?

I can't seem to load anything on (main page, transcripts, user pages, rooms). I also checked on and it said it was down too. Anyone else getting this, ...
hyper-neutrino's user avatar
27 votes
0 answers

Alignment of tags in posts

Today I saw a post in the review list. There were 5 tags and all were long tags. The last tag overlapped the link. I was about to take a screenshot of the post, but it got edited. So, I posted a ...
19aksh's user avatar
  • 2,577
27 votes
0 answers

10k Deleted List not showing full range

The Recent Occurrences:Recently Deleted list in the 10k tools won't show all the posts in the chosen date range. It appears to limit out at 45 posts (with no pagination).
Lance Roberts's user avatar
26 votes
0 answers

How does Stack Exchange verify an advertiser is adhering to its advertising policies?

How does Stack Exchange ensure that ads don't deliver a tracking pixel if I have opted out of cookies? Is it impossible for an ad to track me if I have opted out of targeting pixels or could an ad ...
ColleenV's user avatar
  • 26.2k
26 votes
0 answers

Does Stack Exchange have an Accessibility Policy?

I've seen several laudable posts on the network and associated blogs about SE's dedication to accessibility and how that informed the types of affiliate ads allowed: This blog post - "...our effort ...
autistOfSpot's user avatar
  • 1,696
26 votes
0 answers

Why doesn't the new TOS email or blog post mention the arbitration clause?

Tim Post's initial post on the new TOS provides a three-point summary of the new terms, along with a link to the new text and an opportunity to ask questions. That, of course, sparked a re-...
Zach Lipton's user avatar
  • 1,663
26 votes
0 answers

Chatbanned user can still join chat with offensive user names

This fine gentleman is apparently chatbanned, but continues to join various rooms over and over (possibly in an automated fashion). His current name is intentionally offensive, as are his previous ...
MDMarra's user avatar
  • 7,142
25 votes
0 answers

How long should I expect a GDPR data rectification request to take?

Likely in September (2019), through looking at my profile using moderator tools (which I no longer have access to since I resigned as a moderator in early October, and I tried very hard to avoid using ...
user's user avatar
  • 8,987
25 votes
0 answers

Why isn't the word "religion" mentioned in the description for some of the religion-based Stack Exchange sites?

Right now, the only Stack Exchange site that mentions the word "religion" in its description is Hinduism Stack Exchange. Neither Buddhism Stack Exchange, Christianity Stack Exchange, Islam Stack ...
user avatar
25 votes
0 answers

Is it intentional that the April Fool's time travel feature has to be deactivated on a per-site basis?

It seems to me that the time travel feature has to be deactivated on a per-site basis. I've tried this in Edge and Chrome. Is this intentional? It's fine for people using one or two sites, but gives ...
Нет войне's user avatar
24 votes
0 answers

Do downvotes/flags still affect the original owner of a community wiki post other than for rep calculation?

Some time ago I was pointed to a ranting/rude answer that was immediately converted to wiki by the poster. Since at the time it seemed pretty clear that the poster originally posted the rant and then ...
SPArcheon - on strike's user avatar
24 votes
0 answers

Is serial downvoting across multiple SE sites detected automatically?

I have recently been downvoted on three different SE sites in a short period of time. All of the posts had high visibility on my profile (my top answers/questions or my recent ones). It's probably ...
Gabriele Petronella's user avatar
23 votes
0 answers

If you don't look good, we don't look good – could there be more aggressive copy editing of the blog?

Admittedly – I'm the denizen of MSE who gets edited the most often. I've a community who reads my posts and spends the effort and time to fix up my quirks. There are a significant number of posts ...
Journeyman Geek's user avatar
23 votes
0 answers

Deletion notification

I just found out that one of my answers had been deleted 17 days ago. It had 18 up votes and I don't have the rep to see down votes, close votes, or whatever else would have notified me that it was ...
computercarguy's user avatar
23 votes
0 answers

Vote buttons, stars, and moderator margin controls just got a lot lighter

The controls in the left margin of a post -- vote buttons, star, and moderator controls (timeline, flag count, deleted comments) are now a much lighter shade of gray than they used to be. Before (...
Monica Cellio's user avatar

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