Questions tagged [support]

A request for assistance with one of the site's features.

1,466 questions with no upvoted or accepted answers
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Guidelines for maintaining the set of tags on a site

Are there some more or less canonical guidelines for how to keep the tag set of a Stack Exchange site? I'm looking for a resource to be used by moderators, high rep regular users, people about to ...
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Are rejected migrations being handled correctly on MSO?

This migration from Stack Overflow to Meta Stack Overflow has caught my eye, and I'm wondering if the current system is working as intended. Rough Timeline: Original post made on Stack Overflow ...
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SSL certificate OCSP verification issue on cdn.sstatic.net, SO's JS/CSS not loading

Since the beginning of July I have intermittent trouble loading SO because I randomly can't verify the CDN's SSL certificate through OCSP. Network connectivity is otherwise good (traceroute & ping ...
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Incorrect failed audit count

I recently failed an edit (started with a comment, instead of downvoting first). It marked the audit as failed, and blocked me from reviewing for two days, saying that I had failed too many recent ...
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Keep getting logged out, just from SO

I have seen these previous issues: Keep getting logged out of StackOverflow today Keep getting logged out of Chrome dev Why do I keep getting logged out of SO and sister sites? These were all back ...
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Is the number of users who visited the site during election wrong, or does “election” refer to the last phase where users vote?

Looking at the page at https://drupal.stackexchange.com/election?cb=1, I read the following phrase: 712 voters were eligible, 0 visited the site during the election, 112 visited the election page, ...
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What can make a post 'otherwise unavailable' in a badge question list?

(this doesn't appear to be a dupe of Viewing badges, I see “post deleted or otherwise unavailable” or Problem with student badge, which appear to have been specific localised bugs) Viewing the older ...
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simulation of legitimate activity by posting partial copies of prior answers

I recently came across an interesting case of spammer account posting partial copies of prior answers in order to simulate legitimate activity. "look, not all my posts are about spam" Even after I ...
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careers.stackoverflow.com linked to the wrong github account

I recently signed up for careers.stackoverflow.com and it linked to my work github.com account and not my personal one. Problem is that I can't relink it back to my personal github.com account. I ...
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Should not converting an answer to a comment keep the votes its comments have?

I have converted an answer to a comment for an existing answer, as that answer was really a comment for the answer, rather than an answer. When doing that, I noticed the votes on the existing comment ...
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Searching for [C++0x] does only list [C++11] entries but no [C++0x] entries.

If one tries to list all one's answer to c++0x it only displays c++11 entries. That's particularly bad for users that want to retag their answers from c++0x from c++11, as recommended to users as a ...
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“X more to go…” under the comment could be more descriptive

I got stuck several times with the message X more to go... (1a) under the comment that I was posting (X = a number, e.g. 4). I thought that there were X other pending comments in ...
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Awareness of link spam

https://stackoverflow.com/questions/7049085/how-to-find-the-car-on-lease (10k only now) was presented to the site about 15 minutes ago. The original text contained a link to some fly-by-night, poorly ...
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Real name on network profile

I just noticed a link to my "network profile". How can I choose which name is used for it? I'm using my full name on some SE sites and only the first name on others, and would not like my network ...
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Moderator list on Meta's “about” page is out of date

Please read before voting to close as dup. This question is an earlier instance of the same problem. I don't think this should be closed as dup because new changes have taken place since then, even ...
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Are existing moderators allowed to stand in elections for reconfirmation?

A while ago, I noticed that existing moderators were re-nominating themselves for elections. In other words, the system allows existing moderators to nominate in elections (even though they are ...
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What happens when a question in the Close Votes review queue is self-deleted (and undeleted)?

I had flagged this now-deleted question on Stack Apps because it appeared to be a duplicate of this question by the same author. The author has now removed their own 'duplicate' question, but my flag ...
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Was the character limit on tag wikis lowered?

On SO, the PHP wiki was a bit... long. Anyways, people love to make minor tweaks when new versions come out. I went to prune some old material, when I got an error stating there was a hard limit of 30,...
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How can these two users be a member of Meta for longer than the site exists?

During some ... research ... I encountered two users here: George Claghorn, member since 2009-06-25 Jeff Hardy, member since 2009-06-26 How can they be a member of Meta Stack Exchange for longer ...
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Did the Community user stop automatically demoting [featured] posts after 30 days?

I recall that once upon a time the Community user removes the featured tag from posts 30 days after it's added (example, see revision 4). However, this question has been featured for more than 40 days ...
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I'd like the reopen notification removed from my notification history if possible (/ bug report)

About 10 minutes ago, this question of mine was reopened after being closed as a dupe. This gave me a notification that I've never seen before: Hooray, this question was reopened! Anyone can answer ...
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How is the start of a bounty grace period a community milestone?

I received an email announcing the start of my bounty grace period: At the bottom it says: You’re receiving this message because you reached a Meta Stack Exchange community milestone. How is this ...
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Did not receive additional privileges per “Join Meta today and earn extra privileges like posting, commenting and voting.”

I did not receive additional privileges per "Join Meta today and earn extra privileges like posting, commenting and voting." This message shows up if you (for example) try to comment without an ...
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Following up issues that former employees were handling

I was led into a trail of investigation into a UI issue from this post on Meta Stack Overflow Review queue showing review alert for users who can't review, that led me to this post Please don'...
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Is there a limit to the number of answers that a single user can submit to the same question?

Some websites run weekly, fortnightly or monthly topic challenges, e.g. Gardening, Worldbuilding and Literature. On Literature Meta SE, anyone can submit reading challenges, using one answer per ...
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Visit chat section

On some questions (e.g. here) I see the "Visit chat" section which refers to the current community chat page: Other questions don't have such a section. Moreover on several questions (e.g. here) ...
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What are the requirements for a (beta) site logo?

Someone on Sustainable Living SE proposed to hold a 'new logo' contest so we can make the beta site a bit more distinct and recognizable. From this Meta post I understood that Stack Exchange sites can ...
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Under profile on all actions, closed status isn't indicated on questions

On your profile, when you go to your 'all actions', I'm trying to find certain questions which may be reopened - that is, no longer closed (cough hats cough). Example on my profile Several of these ...
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Is there a way to be notified of new or edited help articles in order to help to translate them?

Yesterday gbianchi posted on Meta Stack Overflow en Español a post about how could we help translating a help article that looks to be new. The related help article was announced on an answer posted ...
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What happened to meta Town Hall chats?

As the title of the announcement post suggests, Town Hall chats are currently on hiatus. Why were they discontinued after six sessions? Weren't there plans to run them every two weeks? If I remember ...
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Different profile pictures for Main and Meta sites?

As far as I know, our gravatar or avatar on the main site is carried to the meta site too. But yesterday, I found out that a user by the name user26375 on Hinduism Stack Exchange has different ...
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What does “new_active_users” field represent?

I'm working with some site data obtained via the Stack Exchange API and I see each site has a field called new_active_users. I looked at the type info page for site data, as well as usage of /info ...
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Start a bounty link color

Why "start a bounty" link color looks like simple text, not as a link? Also color for "start a bounty" link is not changed after mouse over, like for another links, e.g. action links block below ...
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Let me change the related site while starting the chat-room with a user

When I tried to start chat-room with a user, I clicked on "start a new room with user" and chat-room created under specific site : Unix & Linux. It may be because the parent site of my profile ...
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Does not always log in automatically when going from one SE site to another

About half the time when I am logged into one SE site, and then go to another one, it automatically logs me in like it is supposed to. Half the time, it does not. Given that I can perform the ...
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Revision history says these two questions are deleted, but they still exist

While playing around with some SEDE queries, I came across the following two odd questions (both from the same user): 758706: Insert matching parentheses xcode? (revision history) 1101705: Input ...
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Stack Exchange blocked by EE - Adult content

I fired up Stack Exchange on my mobile today and got this: EE is an ISP and mobile operator in the UK. This is happening for stackexchange.com and all subdomains, but not SO. It is not affecting ...
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Does upvoting during Review Audits upvote for real?

I just did a review audit, and I thought the answer was a good answer. I hit the 'No Action Needed' button (and passed!), but I am wondering: If I hit the Upvote button, would the question/answer ...
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I'm getting “Oops! Something Bad Happened!” when visiting Meta SO chat

I am seeing a very strange issue on the Meta Stackoverflow Chat. Stack Overflow's chat is working for me fine, this is just the Meta's chat that doesn't work. Does anybody know why this is happening?
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The app is *really* slow when typing a very large question

I've tried to post a crash report from my iPhone with a big crash log but the application was really slow while typing. The message was about 45.000 chars and I guess that the app isn't designed to ...
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Can't flag an answer again because it'is deleted and un-deleted by the author

I flagged and voted to delete a low quality answer After a while, the flag was deemed helpful, but the answer isn't deleted by moderator. Turns out the author deleted the answer which cleared the ...
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Do undeleted answers qualify for a bounty?

On the question Query multiple collections with different fields in solr the following sequence of events happened The question got opened I saw it and gave an answer After the lunchbreak I saw a ...
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Please merge SEDE accounts, normal options unavailable

Original SEDE account ID: 6306 Newly added account ID: 11949 Please allow my Stack Exchange OpenID on account 6306, and discard/merge account 11949. MyOpenID is not working anymore for the Stack ...
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Save Edits disabled when editing a question during a first post review

I'm reviewing a first post (question) and saw that the question was poorly spelled and formatted so I attempted an edit. I edited the the title, the post and the tags, and filled the edit summary. I ...
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Make [if-then] a synonym of [if-statement]

The if-then tag seems a bit pointless, but is being used. Could we please either: Burninate it; or Make it a synonym for if-statement? (This came to my attention through https://stackoverflow.com/...
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prevent the same question from being related

In Stack Overflow, it seems like whenever a question is tagged javascript, the top question in the Related list is almost always the same How do JavaScript closures work?, even though most questions ...
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why is this question not good enough?

I can't publish a question because it's not up to the quality standard of the site Why is it so bad? How can I improve it? Here it is I am trying to count words in a large file using the machinery ...
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Is there any timeout/expiry period implemented for Global Inbox Notifications?

As the title says, is there any timeout period or expiry period implemented for Global Inbox Notifications? For example, lets say I post this question and go away for 2weeks / 2months / 2years / ...
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Is there a way to sort favorite tags?

I was looking at my tags list today and thought that if it was extremely long I might like to find them to view their corresponding questions. Is there a way to sort your favorite tags yourself, most ...
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Meta.Programmers is blocked by WebSense for “Uncategorized”

It actually appears that Meta.*.stackexchange.com is, but Meta.StackOverflow is not. In a previous discussion about the blocking of Chat by WebSense, it looks like there's not much Stack Exchange ...

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