Questions tagged [support]

A request for assistance with one of the site's features, or a question where you're expecting a concrete answer, and not discussion. If your question is not reporting a bug, requesting a new feature, or soliciting open discussion, this tag is probably the right one.

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138
votes
3answers
6k views

A guide to moderating chat

Chat is an offshoot of the main site, and using it is a privilege users earn early on during their time here. Chat is our place for: Real-time collaboration Meeting fellow members of the ...
201
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1answer
10k views

What happened to the Stack Exchange Store?

There used to be a place where you could buy Stack Exchange branded gear, what happened to it?
31
votes
8answers
35k views

Why isn't my Gravatar image updating?

I updated the image in my Gravatar but my old picture still shows up. Is this a cache issue? Do I need to log out and then log back in?
39
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1answer
2k views

Why should I register my account?

I can use many of the site's features while unregistered. I am looking for a simple explanation of what benefits a user can have from registering. For more information, see "Why should I create an ...
43
votes
1answer
559 views

Which badges do not cause a notification for experienced users?

Yesterday, I have received two badges: Revival, and Self-Learner. However I was only notified of the Revival badge, because apparently the Self-Learner badge is not considered "veteran-worthy". What ...
-10
votes
2answers
9k views

Should 'drive by' downvoting be more effectively caught?

I have an answer that I'm certain is technically correct. However, it continues to be downvoted. The answer has already been noted in comments on other answers to be better. It goes more in-depth than ...
82
votes
5answers
2k views

How can I cancel an edit I made on another user's question or answer?

Edits made by users who do not have edit privileges are placed in a queue until it is peer reviewed. E.g., I edited someone else's answer. but changed my mind. If I'd edited my own question/answer, ...
39
votes
1answer
2k views

How often do CAPTCHAs appear? [duplicate]

Really just looking for honest answers from fellow users for this one. How often do you get CAPTCHAs, and what were you doing when it appeared? Some future scripts I'm working on may attempt ...
38
votes
1answer
714 views

Tag info not updated regularly on profile?

From my previous question, I learned that all tag related info on profile will be updated daily at UTC 03:00. However, something is wrong here. It's now UTC 05:00+, but my tag number, say 93 (c++) is ...
73
votes
6answers
830 views

“Improve” treated as improper response to proper response to audit

For the first time I failed an audit in review, but I sure don't think I should have. I saw the edit wasn't that good, so I hit the improve button to clean things up and got this message: This was ...
39
votes
2answers
947 views

When should the “Not an Answer” flag be used? [duplicate]

A few hours ago, I flagged an answer as not an answer. Additionally, I left a comment, basically saying that this answer has nothing to do with the question. My flag got declined with the following ...
53
votes
11answers
3k views

How do I mention my own products in answers? [duplicate]

Twice now I've seen questions on Stack Overflow where one of my company's products might provide an answer to the question. One was a slightly vague connection about object-relational mapping, but ...
30
votes
11answers
979 views

What to do about rep inflation?

Overall reputation scores are headed nowhere but up. Pretty soon there will be thousands of mods. What to do? Thoughts on possibilities: Thousands of mods is fine. Carry on. Adjust the threshold ...
25
votes
1answer
431 views

Missing edit link? [duplicate]

Possible Duplicate: Why don't I see an edit button under questions? Why is this post not editable?? It is not lock as I can see?
174
votes
1answer
4k views

List of unlinked pages on Stack Exchange sites

Here is a list of special, unlinked pages (they may be linked in questions and answers) on Stack Exchange sites. Most pages listed here are work in progress or legacy. Currently, this list is ...
109
votes
4answers
2k views

When to vote to delete question?

I've recently reached enough reputation on one of the sites to be able to cast delete votes. I am not sure when a question is supposed to be deleted as opposed to just remain closed. What criteria ...
344
votes
5answers
52k views

How can I link to a specific answer?

Is there a permalink I can use for answers/comments?
180
votes
24answers
5k views

Close Votes review: I'm going on a strike! [closed]

I know this question is going to make me unpopular here – but I feel I have no other options. I have been concerned by the size of the close votes review queue for quite a while. When I ...
116
votes
7answers
2k views

Eeeek! Where did the reputation graph go? [closed]

The reputation graph no longer shows up on my profile when I click on the reputation tab. Is it gone now (like the mail icon)? Or has it been moved somewhere else? I do like the more detailed ...
44
votes
1answer
1k views

What criteria are used to select the links that appear in the community bulletin sidebar block?

On Drupal Answers, the number of meta posts shown on the Community Bulletin is, at moment I am writing this question, 2. Previously, there was just a single meta post linked from that block, and it ...
34
votes
3answers
883 views

How to read the flagging summary?

The new flagging summary (click on your number of helpful flags in your profile) is cool, however some posts have a gray background, some don't. What does it mean? example:
17
votes
3answers
1k views

Why is Stack Overflow suddenly orange (#FFEFC6)?

Stack Overflow got orange background color on my Opera browser as of today. I already tried upgrading Opera to version 11, but the issue remains. Is this a bug or a feature? I should mention that on ...
13
votes
1answer
428 views

Data from the Stack Exchange Data Explorer is obsolete [duplicate]

I was querying data from http://data.stackexchange.com/stackoverflow/atom using a LINQ query in LINQPAD and found that the data I got back is quite obsolete. I searched for Shekhar-Pro (me) by using a ...
168
votes
10answers
7k views

Moderator Cheat Sheet

As an alternative to the other FAQ format being fleshed out here on Meta Stack Exchange, I'd like to propose something far more terse that covers the bare essential mechanics of being a moderator. ...
62
votes
5answers
25k views

What is up with the source code license on Stack Overflow? [duplicate]

I know this has been asked several times. I've read the responses. I'm still very confused. What are the legal requirements for using samples from SO in other projects? If there are requirements, ...
22
votes
3answers
2k views

Finding Stack Overflow/Exchange users based on geographic area?

I want to find Stack Overflow/Exchange users in my area. Is there an easy way to do that?
24
votes
3answers
1k views

Closing/Migrating question instructions/guidance [closed]

What does it mean to "close" a question? How/when can I vote to close questions? When should I vote to close questions? When should I not vote to close questions?
21
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7answers
1k views

Notify more frequently than once a day?

Is there a way to subscribe to a question and be notified more frequently than once a day? I'd like to be notified immediately on any posts to a question.
110
votes
4answers
2k views

What happened to flag weight? [duplicate]

I just noticed that my profile on Programmers no longer shows my flag weight. Instead I see the number of helpful flags. At the same time, the definition for the Marshal badge has been changed to "500 ...
24
votes
6answers
1k views

Use Stack Overflow as the official support site of an open-source project

I have an open source question with a very reduced community, among other reasons because it is a relatively new project. The project's target audience is programmers. I think that more developers ...
48
votes
1answer
2k views

Who has the privilege to delete a revision?

I saw a PPT posted by Jeff that showed a revision page which had the delete revision function, like this: But I have never seen this functionality on SO's revision pages. I guess that's because I ...
34
votes
1answer
700 views

Why does the Community User reject / approve edits? [duplicate]

I am sure this must have been asked quite a lot of times, but I am unable to find something about the guidelines the Community uses when approving / rejecting edits. I just fixed a first question to ...
38
votes
1answer
2k views

What is the SE version of Seven Dirty Words?

Caution: R-rated language Some words, when present in a comment, make it eligible for instant, automatic one-flag deletion. Out of the seven words you can never say on television, only appear to ...
59
votes
5answers
2k views

Who owns the copyright to S[OFU] content?

What with Jeff's blog post today, possibly this is a good time to ask: who actually owns the copyright to questions, answers and comments submitted to StackOverflow and relatives? Over in this ...
42
votes
1answer
1k views

What are these notices under my post?

My post has been marked with a notice in a box underneath it. What should I do about this? Who attaches notices to posts? What kinds of notices are available? What should I do if I think a notice ...
37
votes
2answers
1k views

Localization: The state of the nation?

Out of mere idle curiosity, what is the state of internationalizing the Stack Exchange engine and community creation process? Specifically: A fully localizable UI A crowdsourcing interface to get ...
35
votes
4answers
4k views

How does the SO voter fraud detection mechanism work? [duplicate]

A recent post on the Stack Overflow blog (Voter Fraud and You) states that the Stack Overflow team has implemented a voter fraud detection mechanism. I look at the user board and noticed at least one ...
28
votes
1answer
1k views

Community ♦ seems to be bumping new questions more frequently than usual

On Chemistry.SE: These are all Community ♦ bumps, separated by exactly one hour (They occur on hour:38:16 UTC). Could the bot be sedated please? We're a 4-questions-per-day site; a bump an hour is ...
29
votes
4answers
1k views

How do you challenge the closing of one of your questions? [duplicate]

As a newcomer to StackOverflow, I recently asked my first question. I wanted to start with a fairly safe general question, to get the feel for how the site worked. My question was intended to be ...
22
votes
1answer
3k views

How do I remove an OpenID or login?

How do I remove login credentials (emails or OpenIDs) from my account? For more information, see "How do I add or move login credentials from my account?" in the Help Center. Return to FAQ Index
50
votes
3answers
1k views

What should I keep out of my posts and titles?

I've recently been editing out things such as "hope this helps" and "good luck" from posts and was wondering if that crosses the imaginary line that seems to not exist in the scattered mess of ...
72
votes
2answers
5k views

How can I report a specific bad user?

Every once in a while we get a question about how to report a bad user to the admins. Sometimes it's a spammer, sometimes it's a troll, sometimes it's just someone who had a momentary blip in the "...
51
votes
5answers
3k views

Suspicious login request when using Google id

I am getting this error repeatedly when I try to login to the Physics Stack Exchange site for the first time using a Google id. Sorry, your request could not be completed because it looked ...
20
votes
5answers
1k views

Stack Overflow Outage [closed]

As a result of power loss at the PEAK data center as posted on our blog our SQL instance was shut down unexpectedly. SQL Server was unable to recover using dbcc checkdb and we decided to restore from ...
29
votes
10answers
6k views

“Stack Overflow requires external JavaScript from another domain” message

http://ajax.googleapis.com/ajax/libs/jquery/1.5.2/jquery.min.js is error 404 Well, it seems that Wget picks it up so the last statement is false and the exact message is: Error 6 (net::...
107
votes
2answers
3k views

“STOP! Look and Listen” audit tricked me

I have noticed this "STOP! Look and Listen" message when the system audits you by having you review something to check how you respond. However, this audit came up and I was tricked. I wanted to up ...
63
votes
4answers
3k views

Can't log in using Firefox in Stack Overflow

Here's what is happening; everytime I go to Stack Overflow (stackoverflow.com, NOT meta) with Firefox, it gives me the "Welcome back" tab that pops up from the top. Whenever I click in the "click here ...
34
votes
2answers
784 views

Will edited comments reach addressees? [duplicate]

As we all know, if you want to make somebody aware of an response to a comment, you have to address them using @username if it's not their answer or question you're commenting in. (Sadly - Facebook ...
7
votes
3answers
2k views

Why doesn't logging out of Stack Overflow log me out of Gmail?

Why does logging in to Stack Overflow keep me signed in to my Gmail email after logging out and regardless of the Stay signed in checkbox? Steps to reproduce: Browse to http://www.gmail.com and ...
68
votes
8answers
13k views

Filtering questions by multiple tags

I know you can select a tag and then click on unanswered to view the unanswered questions for that tag. But is there a way to view questions only for a certain set of tags > 1 tag? Mainly I'd like ...