Honestly their answer and "Apology" has to be some of the most dis-genuine robotic tripe I've ever seen. It honest to god feels like they are saying "Oh sorry we gave her the boot BEFORE the new CoC....she's still not coming back though. Too bad. Look i don't wanna be one of THOSE people. But this genuinely feels like they care more about pushing an agenda then anything else. 

I Highly Recommend people stop wasting their time on this site and find alternatives if they insist on acting this way.