54

I don't think it's a good option to remind users of to the option to 'post a new one' in this banner. My gut feeling says it will only lead to repeated questions, worded slightly different but not enough to make it clear. If authors decide to edit their question without much improvement, then at least the question stays closed and requires no further ...


39

There's a few things that could be tweaked. It should be clearer that editing your question is the preferred alternative. Nothing's going to frustrate a new user than multiple closures and a potential question ban. Something like "You could edit your question. If you have a different problem, you may want to ask a new question instead" "On hold" is meant to ...


31

Make it clear that making an edit will cause the post to be reviewed for reopening The existing notice already asks users to edit their question. Still, despite this, users are unaware of the fact that an edit will push their question into the Reopen Votes queue, and they believe that it will not accomplish much. I'd recommend adding an extra sentence to ...


22

A few things I would suggest. Emphasize steps for improving the post first If we're going the route of showing different messages to the author and to the public, we should take the opportunity to put improvement steps first. Your question has been put on hold because other users feel they do not have enough information to give you a satisfying response....


18

The biggest thing I'd suggest changing is who we show the list of close voters in the notice to. We're trying to prevent that feeling of being ganged up on, right? And while it's not nearly so prominent, the list of people who closed your question is still right there. I'd also ask that those close voters are only shown to those that have the close vote ...


14

Make it clear to outside visitors why new answers can't be added According to a famous micro-study: Why can't I answer? Okay, my test group weren't meant to be posting answers. Still, they identified this as another weird thing. Having just read that banner, and seeing "anyone can post an answer", the next thing many of them did was click on a ...


12

Another thing that could be helpful is to provide a status with respect to the reopen process on the close message itself. This would tell the user whether: The question is currently undergoing reopen review. The question underwent reopen review, and the result was Leave Closed (can provide hints to ask in chat and/or on the applicable per-site Meta). The ...


11

I'm no UX expert, but I find plain "Learn more" links very meh. The way I see it, hyperlinked text should tell the user what they are going to see if they click it, and especially if they might be a bit put off by the "on hold/closed" banner in the first place. I don't instantly know what "Learn more" links to. The current banner does that in a simplist, ...


10

Two major things, and one remediation to what I feel is a tradeoff we’re going to (be forced to) make. “Ask another question” is confusing The presentation needs to significantly de-emphasize “or ask a new [question]”, and: when that link is clicked, have a prominent gate which explicitly instructs the user not to re-ask the same question, and instruct ...


6

We need a clearer path for people to follow post-closure As someone who closes lots of things, I've noticed that very few people ever try to engage after closure. That's a problem, and it clearly plays into resentment of the community itself. Let's pick on the one major reopenable reason on SO, minreprex minimal reproducible example. Questions is posted, ...


6

I would like for the community to be able to control where the links to more guidance land in the redesigned notices. Our site has a fairly extensive library of guidance that we’ve have refined over the years and is still actively evolving. I hope we will at least have as much control as we have now. Something we’ve found that makes it easier for newer ...


5

Here is similar query to the other answer, but it also includes the questions which were closed and later reopened (not only the one which are still closed). Questions answered by a user before they were closed SELECT DISTINCT a.Id AS [Post Link] FROM PostHistory AS ph INNER JOIN Posts AS a ON a.ParentId = ph.PostId AND a.CreationDate < ph....


5

Yes, there is now. I've got five answers by you on Meta Stack Exchange which qualify: The query looks at questions which are currently closed; if they have been reopened in the meantime, they will not appear in the results. After a request by Sonic, the query now also tells you if the answer would have qualified for the Explainer / Refiner / Illuminator ...


Only top voted, non community-wiki answers of a minimum length are eligible