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101 votes
Accepted

More than 15k bottles of Viagra from Kenya, asking 110+ people for money, seriously?

That's on me, and I'm really sorry about this! As Glorfindel explained, I accidentally CC'd everyone entitled to a watch from this contest, instead of BCC'ing... :\ One of the recipients then sent ...
JNat's user avatar
  • 25.7k
59 votes

More than 15k bottles of Viagra from Kenya, asking 110+ people for money, seriously?

It turns out a Stack Exchange employee accidentally sent an e-mail, related to this contest, without putting the 110+ recipients in the BCC as required by data protection regulations. Therefore, all ...
Glorfindel's user avatar
  • 252k
40 votes

Control the types of email you receive via our new Email Settings feature

Nice, but I suspect that for many people it's not enough. Not for personal use, but I do believe many people just hate emails of all kinds, so similar to the winterbash "I hate hats", I suggest ...
Shadow Wizard's user avatar
28 votes

"You’re receiving this email because you are subscribed to The Overflow Newsletter from Stack Overflow." - are you sure?

"The Overflow" got its own section under Email Settings. From what I observed (from main/sock accounts) it's being set by default to On when the "Features & Announcements" setting is On: I ...
Shadow Wizard's user avatar
21 votes

Don't send automated "community milestone" emails

I think this is an excellent idea. To be precise: to replace auto-generated mails with one or more of the suggestions made in the request. Similar to the recently suggested Replace the 100k and 250k ...
GhostCat's user avatar
  • 38k
20 votes
Accepted

Response email from Stack Exchange contains link to https://portal.stackexchange.com which I can't access

It is an internal-only system previously used for out of office (OOO) notifications that has no relevance to the public. I have no idea how that link ended up in that message. We will fix it on Monday....
animuson's user avatar
  • 189k
19 votes
Accepted

Email from "[email protected]"—is it legitimate?

That email address is at least valid. See this post of mine on meta SO, about emails from that same address. Emma Bee, a UX researcher at SO, confirmed that those were indeed actual emails from SE. ...
Adriaan's user avatar
  • 1,396
17 votes
Accepted

Please host the Stack Overflow Comment Evaluator 5000™ under Stack Overflow domain

Thanks for the report, empty. This e-mail is from us and we are in control of the URL you posted. You're right, we should've taken a bit more care here. Unfortunately the deed's done on this cohort ...
Indeed is Trash's user avatar
16 votes

How did TIBCO / Marketo obtain my Stack Exchange profile e-mail address for spamming?

Could've still been the Gravatar thing, if you were using that particular email with Gravatar back before we started salting them. For several years, the hash that's used to generate the Gravatar ...
Shog9's user avatar
  • 451k
15 votes

Unsubscribing from *all* Stack Exchange email (except the inbox summary), now and forevermore

I'm reviving and expanding on this, because I think that this is something that needs some attention. Whenever you receive an email through one of the available buckets listed on the Edit Email ...
animuson's user avatar
  • 189k
15 votes
Accepted

I did not receive any email asking for my address for the "Amazing 2018 Stuff-A-Way" swag - what to do?

You email and comment were not missed! The former was still marked as unread in my inbox (thought I'd seen it) and the latter was on a opened tab! I took a few days off late last week, so a few things ...
JNat's user avatar
  • 25.7k
15 votes

Stack Overflow sites force the wrong Google account when signing in with Google

Go to https://accounts.google.com, and if necessary switch to the account that it keeps trying to log you in to stack overflow sites as. On the left hand side, choose "Security". Scroll down ...
dovalojd's user avatar
  • 251
15 votes

What email domains are known to be used by Stack Exchange?

These are email domains that are confirmed by Stack Exchange: stackoverflow.email: this is a domain for centralized email services across the entire Stack Exchange network, e.g. account-related, ...
15 votes
Accepted

Why are there some Stack Exchange sites that are not registered by me, but shown in “my community” and can be accessed by me?

The reason that it took so long was because the actions that were necessary to diagnose and un-do the original erroneous merge require manual intervention by one of a very few qualified staff members, ...
Philippe's user avatar
  • 21.3k
14 votes

A user's original email address is retained in the system even after they've changed it on all sites (privacy risk, potential Area 51 sync issues)

You make quite a few incorrect assumptions when writing about this. I've written about this email field before in a few places, somewhere, but let's sum up the issue here: The two email field cannot ...
animuson's user avatar
  • 189k
14 votes

"RSVP for our webinar with Stack Overflow" How do I make it stop?

I’m sorry about this frustration you’re experiencing. I’m constantly annoyed at the variety of unsolicited emails I get and when they don’t have an unsubscribe link, it feels worse because there’s ...
Catija's user avatar
  • 109k
14 votes
Accepted

Did Stack Overflow/Stack Exchange shift from Jira Service Management to something new?

Yes, we have shifted back to Freshdesk. After spending a long while with Jira and implementing tons of custom functionality through user scripts to make the experience less {let your imagination go ...
animuson's user avatar
  • 189k
13 votes

Why are Stack Exchange profile deletion email notifications sent from Stack Overflow email address?

For the reasons outlined by Nick Craver in comments to the question, we will not change the from address of the email, namely: it is not a simple change, as some people think it will make it ...
Oded's user avatar
  • 155k
13 votes
Accepted

Are mails from [email protected] reply-able?

Yes, your email reply will be redirected back into our support system and attached to the same ticket automatically. Incidentally, we have been consolidating all support tickets into one system, so ...
Robert Cartaino's user avatar
13 votes
Accepted

How does legal@ work?

I heard back from the legal team: The legal@ email address is definitely monitored. Privacy/data related requests are routed appropriately and handled. That said, we are not currently resourced to ...
Yaakov Ellis's user avatar
  • 63.4k
12 votes
Accepted

Why did I get an email thanking me for participating in an ongoing beta on Arqade Meta?

Thanks for reporting this! We had a hiccup where the chunk of code that excludes meta sites from these emails got removed accidentally - oops! A few different sites had these emails go out, including ...
Catija's user avatar
  • 109k
12 votes
Accepted

Why would someone signing up for Travel want to subscribe to news from Stack Overflow?

As of September 2015, Stack Exchange, Inc. rebranded itself as Stack Overflow as part of a broader business refocusing. The "Stack Overflow" you see refers to the company "Stack Overflow" (Stack ...
Sonic the Anonymous Hedgehog's user avatar
12 votes
Accepted

I received a phishing mail from [email protected] - what should I do now?

Is this really from Stack Exchange? No, this is not from Stack Exchange. It's rather easy to fake the sender address, and these spammers chose Stack Exchange because it has a reputable name[citation ...
Glorfindel's user avatar
  • 252k
12 votes
Accepted

Remove Stack Exchange mobile app download buttons from emails

Thank you to everyone who brought this to our attention. We've removed the mobile app icon from all of our email templates.
Anita Taylor's user avatar
  • 7,898
12 votes
Accepted

Does Stack Overflow/Stack Exchange use Jira Service Management?

Yes, we have used Jira for over a year now. Unfortunately, one of the downsides of Jira is that they do not allow using your own email servers or email address for outgoing email. All outgoing email ...
animuson's user avatar
  • 189k
12 votes
Accepted

"Thanks for participating" email is in unparsed Markdown

For context, internally we use some automated emails to open up Jira issues. The HTML formatting made it hard to parse into tickets, so a while back we turned off HTML for a small number of emails, ...
KyleMit's user avatar
  • 6,464
12 votes

Email from "[email protected]"—is it legitimate?

As Emma Bee mentioned in a comment on your question, this is indeed a legitimate email sent by Stack Overflow: The email in question was from me, I'm a UX Researcher at Stack Overflow. We use a tool ...
V2Blast's user avatar
  • 7,525
11 votes
Accepted

Since when did Stack Exchange start sending automated mails when one contacts Stack Exchange?

We actually started sending them quite some time ago when we used Freshdesk at least as far back as early 2018. I really don't know exactly when it got turned on. That was a direct result of Public Q&...
animuson's user avatar
  • 189k
11 votes

Links in email from SE are weird

We are currently using another platform for technical support so it may explain the issue. All our responses have now been updated.
Charlotte's user avatar
  • 2,201
10 votes

Control the types of email you receive via our new Email Settings feature

feedback The changes are pretty awesome. The page is now more focus on UX than the features. It is a timely update with a new User Experience. Till date, the email subscriptions looks ugly with the ...
Optimus Prime's user avatar

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