96
votes
Accepted
More than 15k bottles of Viagra from Kenya, asking 110+ people for money, seriously?
That's on me, and I'm really sorry about this! As Glorfindel explained, I accidentally CC'd everyone entitled to a watch from this contest, instead of BCC'ing... :\ One of the recipients then sent ...
- 21.5k
57
votes
More than 15k bottles of Viagra from Kenya, asking 110+ people for money, seriously?
It turns out a Stack Exchange employee accidentally sent an e-mail, related to this contest, without putting the 110+ recipients in the BCC as required by data protection regulations. Therefore, all ...
GlorfindelMod
- 248k
40
votes
Control the types of email you receive via our new Email Settings feature
Nice, but I suspect that for many people it's not enough.
Not for personal use, but I do believe many people just hate emails of all kinds, so similar to the winterbash "I hate hats", I suggest ...
28
votes
"You’re receiving this email because you are subscribed to The Overflow Newsletter from Stack Overflow." - are you sure?
"The Overflow" got its own section under Email Settings.
From what I observed (from main/sock accounts) it's being set by default to On when the "Features & Announcements" setting is On:
I ...
21
votes
Don't send automated "community milestone" emails
I think this is an excellent idea. To be precise: to replace auto-generated mails with one or more of the suggestions made in the request.
Similar to the recently suggested Replace the 100k and 250k ...
- 38k
20
votes
Accepted
Response email from Stack Exchange contains link to https://portal.stackexchange.com which I can't access
It is an internal-only system previously used for out of office (OOO) notifications that has no relevance to the public. I have no idea how that link ended up in that message. We will fix it on Monday....
- 189k
18
votes
Accepted
Email from "[email protected]"—is it legitimate?
That email address is at least valid. See this post of mine on meta SO, about emails from that same address. Emma Bee, a UX researcher at SO, confirmed that those were indeed actual emails from SE.
...
- 1,210
17
votes
Accepted
Please host the Stack Overflow Comment Evaluator 5000™ under Stack Overflow domain
Thanks for the report, empty.
This e-mail is from us and we are in control of the URL you posted.
You're right, we should've taken a bit more care here. Unfortunately the deed's done on this cohort ...
- 10.6k
16
votes
How did TIBCO / Marketo obtain my Stack Exchange profile e-mail address for spamming?
Could've still been the Gravatar thing, if you were using that particular email with Gravatar back before we started salting them.
For several years, the hash that's used to generate the Gravatar ...
- 447k
15
votes
Accepted
Can we view the internal SE support tickets, and if not can the link please be removed?
Note: This question and answer are now obsolete, as we no longer use ZenDesk for support services (although our account is still open while we continue migrating stuff away from it through the end of ...
- 21.5k
15
votes
Unsubscribing from *all* Stack Exchange email (except the inbox summary), now and forevermore
I'm reviving and expanding on this, because I think that this is something that needs some attention.
Whenever you receive an email through one of the available buckets listed on the Edit Email ...
- 189k
15
votes
Accepted
I did not receive any email asking for my address for the "Amazing 2018 Stuff-A-Way" swag - what to do?
You email and comment were not missed! The former was still marked as unread in my inbox (thought I'd seen it) and the latter was on a opened tab! I took a few days off late last week, so a few things ...
- 21.5k
15
votes
Stack Overflow sites force the wrong Google account when signing in with Google
Go to https://accounts.google.com, and if necessary switch to the account that it keeps trying to log you in to stack overflow sites as.
On the left hand side, choose "Security".
Scroll down ...
- 251
14
votes
A user's original email address is retained in the system even after they've changed it on all sites (privacy risk, potential Area 51 sync issues)
You make quite a few incorrect assumptions when writing about this. I've written about this email field before in a few places, somewhere, but let's sum up the issue here:
The two email field cannot ...
- 189k
14
votes
"RSVP for our webinar with Stack Overflow" How do I make it stop?
I’m sorry about this frustration you’re experiencing. I’m constantly annoyed at the variety of unsolicited emails I get and when they don’t have an unsubscribe link, it feels worse because there’s ...
- 103k
14
votes
Accepted
Did Stack Overflow/Stack Exchange shift from Jira Service Management to something new?
Yes, we have shifted back to Freshdesk. After spending a long while with Jira and implementing tons of custom functionality through user scripts to make the experience less {let your imagination go ...
- 189k
14
votes
What email domains are known to be used by Stack Exchange?
These are email domains that are confirmed by Stack Exchange:
stackoverflow.email: this is a domain for centralized email services across the entire Stack Exchange network, e.g. account-related, ...
13
votes
Why are Stack Exchange profile deletion email notifications sent from Stack Overflow email address?
For the reasons outlined by Nick Craver in comments to the question, we will not change the from address of the email, namely:
it is not a simple change, as some people think
it will make it ...
- 154k
13
votes
Accepted
Are mails from [email protected] reply-able?
Yes, your email reply will be redirected back into our support system and attached to the same ticket automatically.
Incidentally, we have been consolidating all support tickets into one system, so ...
- 111k
13
votes
Accepted
How does legal@ work?
I heard back from the legal team:
The legal@ email address is definitely monitored. Privacy/data related requests are routed appropriately and handled. That said, we are not currently resourced to ...
- 61.7k
12
votes
Accepted
Why did I get an email thanking me for participating in an ongoing beta on Arqade Meta?
Thanks for reporting this!
We had a hiccup where the chunk of code that excludes meta sites from these emails got removed accidentally - oops! A few different sites had these emails go out, including ...
- 103k
12
votes
Accepted
Why would someone signing up for Travel want to subscribe to news from Stack Overflow?
As of September 2015, Stack Exchange, Inc. rebranded itself as Stack Overflow as part of a broader business refocusing.
The "Stack Overflow" you see refers to the company "Stack Overflow" (Stack ...
12
votes
Accepted
I received a phishing mail from [email protected] - what should I do now?
Is this really from Stack Exchange?
No, this is not from Stack Exchange. It's rather easy to fake the sender address, and these spammers chose Stack Exchange because it has a reputable name[citation ...
GlorfindelMod
- 248k
12
votes
Accepted
Remove Stack Exchange mobile app download buttons from emails
Thank you to everyone who brought this to our attention. We've removed the mobile app icon from all of our email templates.
- 7,901
12
votes
Accepted
Does Stack Overflow/Stack Exchange use Jira Service Management?
Yes, we have used Jira for over a year now. Unfortunately, one of the downsides of Jira is that they do not allow using your own email servers or email address for outgoing email. All outgoing email ...
- 189k
12
votes
Accepted
"Thanks for participating" email is in unparsed Markdown
For context, internally we use some automated emails to open up Jira issues. The HTML formatting made it hard to parse into tickets, so a while back we turned off HTML for a small number of emails, ...
- 6,064
12
votes
Email from "[email protected]"—is it legitimate?
As Emma Bee mentioned in a comment on your question, this is indeed a legitimate email sent by Stack Overflow:
The email in question was from me, I'm a UX Researcher at Stack Overflow. We use a tool ...
- 7,418
11
votes
Accepted
Since when did Stack Exchange start sending automated mails when one contacts Stack Exchange?
We actually started sending them quite some time ago when we used Freshdesk at least as far back as early 2018. I really don't know exactly when it got turned on. That was a direct result of Public Q&...
- 189k
11
votes
Links in email from SE are weird
We are currently using another platform for technical support so it may explain the issue.
All our responses have now been updated.
- 2,191
10
votes
SE outgoing mailserver graylisting delay
So? I use graylisting too, I see plenty of mail servers use longer delays, you did just tell that MX that your server is 'overloaded' and to come back later.
That's not a bug, however, as there is no ...
- 102k
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