1583

Before "apologizing", you need to come clean: did you lie? (Edit: Post has been deleted. See web archive link here.) Earlier, you (Stack Exchange) wrote: We removed a moderator for repeatedly violating our existing Code of Conduct and being unwilling to accept our CM’s repeated requests to change that behavior. However, Monica disputed that she ...


1391

I know that my answer will overlap others, but enough people are waiting for me to comment on this process with an eye toward my case in particular that I'm going to post anyway. The new removal process, while better than what was done to me, lacks important safeguards present in the pre-existing Moderator Action Review Process. Most importantly, it lacks ...


1329

I was optimistic when you made this post; this was a much more positive message than the "apology and update" that preceded it. The test of your will to address these problems would have come in the actions that follow and in their timeliness. Acknowledgement of errors is important but incomplete. Unfortunately, the follow-through was severely deficient. ...


649

As a user who goes by ‘they’, I appreciate your acknowledgment that despite your intent to make users like me more welcome, your actions backfired: Worse, through our handling of this situation, we made [members of the LGBTQ+ community] a target for harassment as people debated their right to express themselves and be addressed according to how they ...


626

tl;dr: I believe CTO Fullerton is mostly candy-wrapping, not back-tracking from, SE Inc.'s problematic conduct. To my fellow Meta.SE users: I am surprised at those of you who view this post as a proper apology and worthy of gratitude. I will try to explain why I believe Mr. Fullerton has apologized for the wrong or the minor things, while in fact doubling-...


582

I'm a quiet (now resigned) moderator who just sits in her corner in The Workplace, keeping flag queues under control, trying to maintain a community that I care for. I don't spend time in meta.stackexchange, I just do - or did - what I was elected to do by my community four years ago. I was one of those who resigned in the wake of the terribly handled ...


529

The reinstatement process is broken as written. The process is rigged against the previous moderator (PM). Community Managers (CMs) can recuse themselves if they feel they can't be impartial. There needs to be a way to recuse CMs who can't be impartial but won't recuse themselves. CMs recusing other CMs? The PM recusing up to a small number of CMs? The ...


391

Thank you for taking the time to put this process together. I know this was dozens and dozens of hours across 7-10 people, If I understand your internal structure correctly. I wouldn't be surprised if you've spent 500 people-hours on this issue already, and I understand the desire to 'ship it and iterate'. Please take a moment to pause, and think: What do ...


381

This apology seems to be sincere but leaves me with questions. I am not overly cynical and believe people can decide to do better and move on from there. This appears to be doing that. One elephant left in the room: The real concern is dealing with the gravity of statements made to the press against someone working for SE voluntarily. Specifically, as of ...


340

The two new processes are palliative at best. I would NEVER want to be a moderator with such procedures in place: There is no community oversight of any community manager's action, and frankly, I do not trust the CMs to never make mistakes and do not see why the community should. The oversight could be performed by other mods under NDA, and be not binding. ...


243

In the context of a code of conduct, you talked about the spirit of the rules versus the actual words, and that it's important to uphold the spirit even if someone is not technically violating the rules you wrote. Can you, here or perhaps in a future podcast, address the reverse? What do you do when you have a set of rules that seems to conflict with the ...


234

Thank you.


221

From this post you've clearly shown that you still know how to engage with the community so I'm genuinely interested regarding why this sort of statement wasn't drafted originally and you opted to go with the original one which caused further controversy? Did you really think the original one would go down better (sort of testing the waters so to speak to ...


221

The new process was created in response to the lack of process that led to the firing of Monica. So I think it is fair to ask in what ways the events around Monica's firing violated the tenets of this new process, and what SE is planning to do to correct their mistakes. I think SE should state publicly in which ways the rights this process grants to ...


203

I was a moderator, who's just resigned due to the erosion of trust I feel has happened as a result of this issue. But, there are some things to note as it relates to the above apology... This apology has come not a moment too soon.... for the past days, almost a week, now, moderators from across most sites have collaborated on communicating our concerns to ...


194

These processes miss the point. All of the company's current big issues with the community boil down to one issue: The company lost a lot of goodwill and trust. Without trust, review processes that work must rely on transparency and consistency. A written process theoretically creates some consistency, but unless it's accompanied by transparency or trust, ...


193

Mi Yodeya. I stay for this fantastic community, a community of people who care about each other and help each other while we all, together, build an amazing collection of questions and answers about everything from the details of obscure talmudic passages to the practical issues of observing Shabbat on other planets. The community has also come together ...


180

While this apology is a good first step, there are still some serious issues that remain unresolved. Monica Cellio should not have had her moderator status removed without due process. I believe that she should have her moderator status reinstated wherever it was summarily removed, pending action to be initiated by SE by the appropriate channels to have it ...


173

I had been glad to see David Fullerton's post when it first came out. It sounded sincere, and exactly like the kind of thing that we needed. I was hopeful it was a sign of the situation getting under control and positive steps finally being made. Since that post, however, I've seen no indication of any further action. I can only think that he either has no ...


171

There is no protection against directed findings The only people who can take decisions on moderator removal and reinstatement are community managers (CM). All CM are part of the same corporate hierarchy. The same person, or a very small set of persons, decides whether all CM will keep earning their living tomorrow. This means that Stack Overflow, Inc. ...


166



157

Ok, here's where we're at: As noted in David's apology, we created a lot of the problems in play here by not following process. So now we need a process to follow for handling issues involving moderators that our existing process didn't seem right for, and also we need a process for what to do when a moderator has been removed and wants to come back. That ...


156

This does not address the core issue This must be called out, again, and again, until an answer is recived. Monica was suspended without a warning, and accused of violating the CoC. This has been brought up time and time again. No process, not matter how detailed, can work where the party is presumed guilty, and until SE, either reinstates Monica and ...


151

This is a plot of the total score (upvotes minus downvotes) of this announcement. The difference from the previous day's total score is shown in green (positive, above the y-axis 0) or red (negative, below the y-axis 0). On the left, we believed your apology. We thought you were sincere and wanted to fix this. On the right we realised you were just saying ...


138

This is the third time now SE has failed in gathering feedback from the moderators on this topic. The first time was when you dumped the announcement into the Teachers' Lounge (TL). The second time was when you posted the previous non-apology to the TL, ignored all feedback and just posted it on Meta only 6 minutes later. The third time started very ...


136

While the whole thing is a breath of fresh air, I wanted to underscore one of the points Third, we hurt the moderators and members of our communities. Community moderation is the backbone of Stack Overflow and Stack Exchange, and our moderators are a vital part of us creating a more welcoming and inclusive place. We need to be working with our moderators ...


129

I do want to bring out something that definitely needs to be brought out. The CM team, especially Catija and JNat, have been working really hard on this new moderator agreement. There were loads and loads of answers, and lots more comments on it when it was first shown to the moderator team (some 60 days back). Cat and JNat did manage to leave a reply to ...


126

Whatever that you do with the new CoC, just: Don't be heavyhanded or take offense from things that most users think are normal behaviour or that could be done out of cluelessness instead of malice. Making everything peaceful and nice is more important than making a war just to stand an argument, regardless of whether the argument is right or not. Doing it ...


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