Hot answers tagged

612

I want to be hopeful. I really do. But I can't. The company has burned through all its goodwill, with me, at least. I want to think this is the first step to recovery, but I thought that about every communication from SE to the community. I'm not willing to believe in yet more words. Words are cheap. Words we have received in abundance. The follow-...


343

While I am rather pessimistic about whether anyone will manage to clean out the Augias' stable of fiefdoms and overall dysfunctional culture that Stack Overflow the company seems to have become on the inside.... this is definitely a breath of fresh air and the first corporate communication in years that sparked hope in me that something could, maybe, ...


256

Emphasise the "official" bit, de-emphasise the "lock" bit status-completed Update: The language and appearance of the policy notice has been updated to be very close to what has been suggested here (see above for exact appearance) In my opinion, the more important thing here is "This is not your average question, this is an ...


241

We didn't have a policy here; we do now: "no comment." This is the first time that we've been asked to comment on a quote concerning a moderator, and reporters aren't always very forthcoming. So we've codified "no comment" as a policy and will operate using it going forward. Moderators are free to talk about their circumstances to anyone they feel should ...


239

Over the last month, I have spent time listening to and asking questions of our Community Managers, our Engineers who are long-time community members, and those throughout the company with community involvement. Many of the most respected Community Managers saw their employment end with SO/SE within the past month, many long-term site moderators have ...


232

Thank you. I hope this is "this time for realz". I was one of the proponents of the open letter, and I set up the site to host it. I thought it had the potential to create some momentum behind changing things at the company, and I was disappointed when all it got was a wishy-washy response that gave few solid commitments and then petered out never to be ...


179

To start off, thank you for posting this. This is the most promising thing I've seen since I stepped down as a moderator several months ago. This is the first thing I've seen that gives me an actual glimmer of hope that I could get on board with having a diamond again. You say: "...I personally commit to reading and responding within Meta at least once a ...


135

To all of the moderators who have resigned or suspended your activities over the past few months: your presence and impact is missed. [...] If you feel that your issues continue to go unaddressed, I invite you to post about them on Meta in a respectful way. And if you choose to apply for moderator reinstatement, we look forward to hearing about this as well ...


133

It's nice to see something written, but I have a serious question that I think needs to be addressed and would be a good starting point for a new Head of Product and Community: Why did Stack Exchange, Inc see a need to change things in the first place? I've been on the Stack Overflow network from all the way back when it was in private beta and have ...


123

It's odd to read an apology for something that you didn't do Welcome, Teresa. I want to personally apologize for our actions or inactions, as the case may be, in the past that had a negative impact on our relationship. I appreciate that sentiment, particularly if it's heartfelt, but you didn't do any of that. Over the past couple of years, some ...


122

No one can get the necessary individuals to answer this question, so I'll just leave this here. Sara Chipps has damaged the trust of the community in Stack Exchange, Inc. We as users cannot trust that she or another employee of Stack Exchange will follow any policy about what information they will give away or what they will say to the media when asked. ...


121

Editor's note (June 26, 2018): Since September 2017, Stack Exchange no longer uploads DMCA notices to Lumen Database (formerly Chilling Effects), as the operators of that site have removed their online upload form, and faxing or mailing these notices is too much of a burden. UPDATE (Nov 21, 2013): The DMCA takedowns that we have received over the past year ...


120

adding an answer to model the appearance of the new lock here


114

Welcome, Teresa. I appreciate your post but you should not be apologizing; you didn't do any of the things that you apologized for; you weren't even with the company. I feel I should introduce myself, so you have some sense of my investment in the well-being of the company that pays your salary (indeed my investment here is a contribution to that salary, ...


108

If Stack Overflow, Inc did this to an employee, they would be in violation of employment law and it would become a case of criminal wrongdoing. The company would face fines and punitive measures, as well as a thorough investigation into their employment practices. Unfortunately, moderators are volunteers and have little to no federal or state protection. ...


107

"The main thing I will tell you, ultimately this company is all about the community we have," Chandrasekar said. "If we did not have our community, we would not exist. It's very much part of our DNA." Nice. If you now please consider acting like you really meant that, please, maybe? Okay, seriously: I see nothing in that article that would actually matter ...


107

I guess it's a start. I'm a MSE mod, and unsurprisingly, that means that I've spent a lot more time than is probably healthy here. I've also heard a few stories I shouldn't have, and it's worth thinking about the effects recent actions have had, both at a personal level for management level staff and as a company. While I believe assigning blame is still ...


102

On these locked posts, as demonstrated by this one, the "Close" button (granted by close vote privileges) has been hidden for me. I'm also told that the "Delete" button is invisible on this post, even to community moderators. That all makes sense, but why is the "Edit" button still visible if it just yields a "This post is ...


101

Scroll down for updated, ready-to-use comments. I think Shog9's answer to the Meta Software Engineering question is good enough: I hate to sound callous about this, but... This isn't a support group; y'all probably aren't trained to deal with the outpouring of grief and despair of someone you've never met and may have absolutely nothing in common ...


92

This all sounds super great and you sound like a great person. The problem is that we've gotten apologies and chipper avowed plans to make things better already and they haven't gone anywhere, leading to a lot of cynicism about additional ones. My Background I used to be a mod. I am active on Workplace now, and they're doing a mod election, and I refuse ...


89

Tag only edits trigger a license change. status-completed Update: Tag-only edits no longer trigger license changes Please ignore the rollback. Is this a bug? Are tags part of the post content? If tags edits force a license change then any mass tag editing will update the licenses of every post affected.


86

I've followed several sites in the Stack Exchange family for a few years now, and this question encapsulates my extreme disappointment with SO through all of this. Although Shog9 has relayed some useful information here, the fact remains that we're 2+ weeks past The Register's harmful article with no hint of a retraction & public apology in sight. ...


78

I want to personally apologize for our actions or inactions, as the case may be, in the past that had a negative impact on our relationship. While specific recent events may have individually caused harm, years of neglect and a growing distance from our community lead to those events and it will take conscious effort to repair the damage. I appreciate you ...


77

This link seems to work: Stack Overflow helps millions of developers do their jobs every single day. Its new CEO says the next stage of its growth is selling to businesses. Rosalie Chan - October 14, 2019 In September, Stack Overflow, a popular website for developers to ask and answer questions, announced Prashanth Chandrasekar, who comes ...


76

Involving the moderators and the community more in the creation of new policies and features is certainly a good and very welcome thing. But how well this can work depends a lot on the details, and how willing SE is to actually change their minds upon that feedback. Based on some of the previous cases where SE asked for feedback from the moderators in the ...


74

support edits suggested-edits What should users do if they believe that a Policy Locked post needs an update? Should they flag the question for moderator attention? Should they ask a new question on the Meta site proposing a change? Should they use the Contact link to directly petition the Community Team? Should they comment on the post?


70

As Sam I am notes, it's a judgement call... Meta sites are a perversion of the Stack Exchange model, discussion sites implemented using a Q&A engine. This works surprisingly well, if you keep the limitations of both in mind at all times: Voting isn't limited - you can post an opinion and down-vote a conflicting option. Or upvote it. Or find two ...


69

Not really. To deal with this situation, they need to: Retract the comments made to the press Reinstate Monica Issue a public apology to her Issue a public apology to the community Come up with a roadmap to deal with the various other issues the community has. To whit, the licensing issues, the advertising issues, and the stark lack of communication. ...


68

bug status-completed Update: tag edits and edit duplicate lists no longer trigger license changes Just like tag edits, editing the duplicates list trigger a license change (or at least an indication): As you can see in the entry below it, just closing it as a duplicate doesn't, so it's clearly a bug.


67

One small bit of parting advice... You need to ignore the people who think that getting and responding to feedback from a million junior programmers on SO is more important than feedback from hundreds of highly engaged users across the network. Turning one “promoter” into a “passive user” or “detractor” will affect SE from a business perspective far more ...


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