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Jan 15, 2014 at 7:02 comment added jmac It was probably a combination of lack of incentive from their organizations to use it, lack of motivation for self-learning, lack of visible improvement to management, and lack of champions within the organization showing them what it can do. Larger Japanese companies are really "grass roots" and require individuals to champion anything new and create use cases that get management to enforce use on the apathetic masses. There are a lot of social/cultural reasons that things are that way, but no matter how good a system is, change is a tricky thing to tackle.
Jan 15, 2014 at 6:52 comment added user50049 That's interesting, jmac - I've heard of Q&A offerings similar to us starting there, and then just folding because people just did not want to ask questions. Would you say then you suspect that they weren't promoted or designed correctly, and it wasn't really a cultural thing after all? I'm really interested in anything you've got to say on it, given your location :)
Jan 15, 2014 at 6:17 comment added jmac I think you would be shocked by the lack of shame at not having basic knowledge in Japan. People are assumed to come in to their job with zero knowledge when they start out, and are openly encouraged to admit what they don't understand and struggle to find the answers much of the time.
Jan 15, 2014 at 5:50 history edited user50049 CC BY-SA 3.0
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Jan 15, 2014 at 4:50 history answered user50049 CC BY-SA 3.0