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This is a good idea, as currently to view the rest of a truncated starred message:

1. Click a drop down arrow on the starred message
2. Click the history link
3. Be taken to a new tab/page away from the chat room
4. Close the new tab when done

Chat rooms tend to be about quick actions, so the above requirements are a bit lengthy just to quickly see a truncated starred message.

Alternative idea

Show the rest of a truncated message by clicking on it, and the full message is displayed by creating space downover, and pushing any messages below it down a bit.

And it could return to being truncated (e.g.):

• 10 seconds after clicking
• Clicking same starred message again
• Clicking another starred message moves previously clicked one up, then drops newly clicked message down

Similar an accordion style setup: JS/jQuery.

Not that design - the current chat room design and layout should remain, that example is just to show how clicking would move other messages down to create space and show the full message.

I agree there is room for improvement.

Chat rooms tend to be about quick actions, so it should be simple just to see the full message quickly and easily within the chat room.

The current options are not really quick, and take you to a new tab/page and show either message history, or full transcript for a room.
Neither is ideal just to show a truncated starred message.

Alternative idea

The hover over info idea is fine, but there is still a slight delay waiting for it to appear.

What about showing the rest of a truncated message by clicking on it, and the full message is displayed by creating space downover, and pushing any messages below it down a bit.

And it could return to being truncated (e.g.):

• 10 seconds after clicking
• Clicking same starred message again
• Clicking another starred message moves previously clicked one up, then drops newly clicked message down

Similar to an accordion style setup: JS/jQuery.

Not that design - the current chat room design and layout should remain, that example is just to show how clicking would move messages up/down to create space and show a full message.

Whatever changes may be made, I don't think we should remove the current option, as people are used to it and may like it.

We could just add a new option alongside current one.

Alternatively, if the devs are bored (/me runs away) perhaps click to show the entire message.
Like a JS/jQuery accordion style.

It could drop down into new space.
And it could return to being truncated if / or:

• 10 seconds after clicking
• Clicking same one again
• Clicking another one resets previously clicked one then drops newly clicked one down

I think with the chat rooms getting more popular such a feature update would be welcomed. Given it should work the same across all chat rooms, it's a code-once roll-out-to-many so ROI might be good.

This is a good idea, as currently to view the rest of a truncated starred message:

1. Click a drop down arrow on the starred message
2. Click the history link
3. Be taken to a new tab/page away from the chat room
4. Close the new tab when done

Chat rooms tend to be about quick actions, so the above requirements are a bit lengthy just to quickly see a truncated starred message.

Alternative idea

Show the rest of a truncated message by clicking on it, and the full message is displayed by creating space downover, and pushing any messages below it down a bit.

And it could return to being truncated (e.g.):

• 10 seconds after clicking
• Clicking same starred message again
• Clicking another starred message moves previously clicked one up, then drops newly clicked message down

Similar an accordion style setup: JS/jQuery.

Not that design - the current chat room design and layout should remain, that example is just to show how clicking would move other messages down to create space and show the full message.

You stated "rather than" but perhaps having both would be fine.
I'm ok with changing to just hover (+1), but having both would cater for all preferences.

Alternatively, if the devs are bored (/me runs away) perhaps click to show the entire message.
Like a JS/jQuery accordion style.

It could drop down into new space.
And it could return to being truncated if / or:

• 10 seconds after clicking
• Clicking same one again
• Clicking another one resets previously clicked one then drops newly clicked one down

I think with the chat rooms getting more popular such a feature update would be welcomed. Given it should work the same across all chat rooms, it's a code-once roll-out-to-many so ROI might be good.

Whatever changes may be made, I don't think we should remove the current option, as people are used to it and may like it.

We could just add a new option alongside current one.

Alternatively, if the devs are bored (/me runs away) perhaps click to show the entire message.
Like a JS/jQuery accordion style.

It could drop down into new space.
And it could return to being truncated if / or:

• 10 seconds after clicking
• Clicking same one again
• Clicking another one resets previously clicked one then drops newly clicked one down

I think with the chat rooms getting more popular such a feature update would be welcomed. Given it should work the same across all chat rooms, it's a code-once roll-out-to-many so ROI might be good.