Timeline for Improved Help Center - site-specific pages and site-specific edits to all pages
Current License: CC BY-SA 4.0
42 events
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| Jan 18, 2021 at 12:21 | history | edited | CommunityBot |
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| Jan 18, 2021 at 11:49 | history | edited | CommunityBot |
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| Sep 9, 2018 at 6:45 | history | edited | GlorfindelMod | CC BY-SA 4.0 |
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| May 23, 2017 at 12:37 | history | edited | CommunityBot |
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| Apr 13, 2017 at 13:00 | history | edited | CommunityBot |
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| Apr 13, 2017 at 12:59 | history | edited | CommunityBot |
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| Apr 13, 2017 at 12:53 | history | edited | CommunityBot |
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| Apr 13, 2017 at 12:52 | history | edited | CommunityBot |
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| Apr 13, 2017 at 12:51 | history | edited | CommunityBot |
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| Apr 13, 2017 at 12:19 | history | edited | CommunityBot |
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| Apr 12, 2017 at 7:31 | history | edited | CommunityBot |
replaced http://programmers.stackexchange.com/ with https://softwareengineering.stackexchange.com/
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| Mar 20, 2017 at 10:31 | history | edited | CommunityBot |
replaced http://meta.stackexchange.com/ with https://meta.stackexchange.com/
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| Mar 20, 2017 at 9:43 | history | edited | CommunityBot |
replaced http://meta.stackoverflow.com/ with https://meta.stackoverflow.com/
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| Mar 17, 2017 at 8:50 | history | edited | CommunityBot |
replaced http://meta.programmers.stackexchange.com/ with https://softwareengineering.meta.stackexchange.com/
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| Jul 21, 2016 at 17:52 | history | bounty ended | Gilles 'SO- stop being evil' | ||
| Jul 20, 2016 at 22:32 | comment | added | Monica Cellio | I share your concern about editing away stuff that shouldn't be removed/changed, and also about merge conflicts. Additions to the help center seem like a more tractable problem. | |
| Jul 20, 2016 at 22:31 | comment | added | Monica Cellio | @JonEricson one cost of using meta posts instead of help-center pages is linking. I leave comments linking to help pages fairly often, because it's easy for me to get them. It's a lot harder for me to hunt around on meta to find that post I want to link to, so I'm less likely to do it. (Yeah, I should write more pro-forma comments, I guess.) I don't know how to factor that into your analysis. | |
| Jul 20, 2016 at 22:29 | comment | added | Monica Cellio | @JonEricson sites with MathJax can get that additional page? May Worldbuilding have some of this, please? | |
| Jul 20, 2016 at 20:33 | comment | added | Jon Ericson StaffMod | @Wrzlprmft: I misread your comment. I've added more words to my answer to clarify that, yes, we do want to hear about proposed help center changes. | |
| Jul 20, 2016 at 20:19 | history | edited | Jon EricsonStaffMod | CC BY-SA 3.0 |
Responding to a comment about meta FAQs.
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| Jul 20, 2016 at 18:15 | comment | added | Wrzlprmft | @JonEricson: Well, it may be hard to believe, but many of us do not want to break you and that may be one of the reasons why we do not request such changes on a daily basis. Also, we do not know what is technically feasible right now. So if you say that communities may bugger CMs about changing their help centres and this is likely to succeed, that is a relevant and interesting statement (at least to me). So, I just want to make sure before I blow the trumpet. | |
| Jul 20, 2016 at 18:03 | comment | added | Jon Ericson StaffMod | @Wrzlprmft: Heh. Users have tried the "bug CMs until they break" technique in the past. It's unknown whether people got what they wanted faster or slower as a result, however. | |
| Jul 20, 2016 at 17:59 | comment | added | Wrzlprmft | We don't get many requests to change the help center at the moment, so it's not really a problem. – So it would be fine if a site requested to change its help centre in detail as desired? Because I think I can make that happen. | |
| Jul 20, 2016 at 17:58 | comment | added | Thomas Owens | @JonEricson On Programmers Meta, look at faq and [faq-proposed]. You can do that on all of the Meta sites. Those should be off Meta in the Help Center, especially if they are faq. Maybe some should be incorporated into other pages (dealing with non-English content, the syntax highlighter) and others should be new pages (related sites, where to go for more subjective discussions, community-specific policies about research for questions and citations/back-it-up in answers). I'm seeing these types of questions repeated on the Metas of sites I frequent, so it would be nice to get them off Meta. | |
| Jul 20, 2016 at 17:52 | comment | added | Jon Ericson StaffMod | @ThomasOwens: Have we had the discussion on meta (either here if it applies to many sites or on a per-site meta if only a few) about what should be changed? | |
| Jul 20, 2016 at 17:52 | comment | added | Thomas Owens | Ideally, I'd like to see the community (via the moderators) have nearly full control of the Help Center. If SE disagrees, maybe I'd like to see a counter proposal that offers more control, and something that's more useful than trying to maintain a faq tag on Meta. | |
| Jul 20, 2016 at 17:51 | comment | added | Thomas Owens | @JonEricson So maybe this can be looked at generally, first. Gilles (in the bounty) pointed out the ability to edit the dont-ask page. Granting that would be a good first start. Secondly may be the how-to-ask being made mod-editable and a related page being created to link to other sites for subjective discussions and related SE sites. | |
| Jul 20, 2016 at 17:48 | comment | added | Jon Ericson StaffMod | @ThomasOwens: I read that, but it would require developer time of which we have less supply of then CM time. I really don't even want to open the can of worms of when we should dismiss a moderator for abusing the help center edit privilege. I might have nightmares about that tonight. | |
| Jul 20, 2016 at 17:46 | comment | added | Thomas Owens | @JonEricson If you want examples, how about a mod-editable "related" page to link to related SE (and even non-SE) sites? The lack of site/topic specific examples on the dont-ask page is also something that can be improved. | |
| Jul 20, 2016 at 17:43 | comment | added | Shadow Wizard | It was perfect except for this. I double checked. So kudos! :) | |
| Jul 20, 2016 at 17:43 | comment | added | Jon Ericson StaffMod | @ShadowWizard: I really can't be trusted with English. | |
| Jul 20, 2016 at 17:42 | comment | added | Thomas Owens |
@JonEricson No, it wasn't for complete editorial control. The entire page doesn't need to be editable in order to ensure that key commonalities across the network remain in place on all sites. Community moderators should be able to, for example, add additional information to the be nice page, but have a block of text (fixed to the top of the page) controlled by SE. Like anything else, abusing this access should result in the person not being an elected moderator anymore.
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| Jul 20, 2016 at 17:40 | comment | added | Shadow Wizard | Fixed the fix. :-) | |
| Jul 20, 2016 at 17:40 | history | edited | Shadow Wizard | CC BY-SA 3.0 |
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| Jul 20, 2016 at 17:39 | comment | added | Jon Ericson StaffMod | @ShadowWizard: My prefered spelling is the shorter one. So fixed. ;-) | |
| Jul 20, 2016 at 17:38 | history | edited | Jon EricsonStaffMod | CC BY-SA 3.0 |
Typos. H/Ts Shog and Shadow.
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| Jul 20, 2016 at 17:37 | comment | added | Jon Ericson StaffMod | @ThomasOwens: Those problems can be solved other ways than putting the help center entirely in the hands of moderators. Yoru proposal was for complete editorial control, which is a nonstarter. Remember, not all moderators are community elected and a tiny number of elected moderators have done mischief in the past. We don't get many requests to change the help center at the moment, so it's not really a problem. I suggest starting with a meta discussion of something on your mind (the how-to-ask might be a place to start?) and see how it goes. | |
| Jul 20, 2016 at 17:36 | comment | added | Shadow Wizard | I was going to fix the "publically" but then found this. So is it a mistake or not? | |
| Jul 20, 2016 at 17:30 | comment | added | Thomas Owens | So, my summary: I'm not asking for the ability to shortcut community discussion. I'm asking for the ability to make the results of community discussion on Meta more apparent, and to take load off of the CM team by giving community elected moderators the ability to document community policies in a much more visible place. | |
| Jul 20, 2016 at 17:26 | comment | added | Thomas Owens | Another example is the SO mvce page. It's not applicable to all communities, but some communities have a stronger back-it-up policy than others. It would be nice to let them create a page with that community-specific policy defined in one place that's more controlled and easier to find than a random Meta question. Essentially, what I'm looking at is getting rid of the mod-curated faq tag on Meta sites and letting mods curate Help Center more, to make that information easier to find and appear more authoritative than Meta posts. (2 of 2) | |
| Jul 20, 2016 at 17:24 | comment | added | Thomas Owens | I agree that the Help Center should be a fixed anchor. Which is why there should be mod-editable and mod-creatable pages. So instead of pointing people to Meta discussions and dealing with keeping track of which Meta thread actually represents the most current reality, the Help Center contains everything that is relevant and current. Maybe some pages shouldn't be edited, like Be Nice. But compare the Stack Overflow how-to-ask with everyone else's how-to-ask - wouldn't it be nice to let communities make one that is just as good and complete? (1 of 2) | |
| Jul 20, 2016 at 17:18 | history | answered | Jon EricsonStaffMod | CC BY-SA 3.0 |