Thank you, albeit: the journey hasn't even started. And of course, one wonders, what took you so long? Is it truly the outcry in the community that caused this move, or rather the damage to the public reputation/image of the company?! But I am not here to rant.
As all the other answers, and so many other postings here, and on other META sites have reminded us: the rift goes deep, and it grew over years. Every time the company made mistakes and just moved on, ignoring the breakage that decision created, every time, that rift grew deeper.
When we honestly look at the situation, there are easily 30, 50 "work items" that worry many members of the different communities.
Thus: that schedule about CoC updates and next steps: give us more like that.
Meaning:
- I am asking the company to compile a list of "work items" that they think need to be addressed (MSE should give you plenty of inspirational input).
- Then they should put up some kind of poll that allows to the community to give its priorities on these points.
- Then align that input with the business plans and come up with an outlook/schedule when and how each "work item" will be addressed.
- Every quarter or so, repeat that exercise.
Walk the talk. Now. And for the months to come!
And sure, that is a lot of work. But we will be with you, as long as we can trust you that you are with us.
Edit: oh, how easy it is to walk back.
We didn't solicit feedback from the wider community on this change. We have a robust roadmap and we are selective in asking the community for feedback on specific releases.
That is the exact attitude everybody here is complaining about, see here for context.
You really still didn't get it.