Timeline for Is the old help desk still used?
Current License: CC BY-SA 4.0
5 events
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Mar 23, 2022 at 20:27 | comment | added | animuson StaffMod | I wouldn't link to an old ticket in Jira. I would just copy the entire context with maybe a note that you are resubmitting it. Not all staff will have immediate access to the old support desk since they are no longer monitored. You can also email directly to [email protected] if the contact form isn't viable. | |
Mar 23, 2022 at 19:45 | comment | added | sv_ | For the old tickets that are still open, do you recommend reporting them again using the Contact form, with a link to the old ticket (for background)? | |
Mar 23, 2022 at 19:39 | vote | accept | sv_ | ||
Mar 23, 2022 at 15:55 | history | edited | animusonStaffMod | CC BY-SA 4.0 |
added 208 characters in body
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Mar 23, 2022 at 5:38 | history | answered | animusonStaffMod | CC BY-SA 4.0 |