Now that chat is live, you can post a message in a "regulator" room (I've seen several named Regulator Headquarters) or a new room if you can't find an appropriate room. Detail your problem, even if no one is in the room, then flag the messagequestion/answer with a link to the room — or even a link directly to your firstmessage in the room ("permalink" in the message dropdown). A moderator can @reply to you in the room, and you'll see it in your global inbox.
Of course, if there's people in the room and they can help, you might not even need the flag.
I see a [feature-request] in someone else's future to ask for email notification on chat messages you haven't "seen" (as recorded by the global inbox) in X days...