You can only kick-mute a user if they've chatted in the room in the past 24 hours, and (if, if they've been kick-muted in the past), they've chatted in the room since they were last kick-muted. You cannot kick-mute users who are already serving a kick-mute timeout or a chat suspension, and cannot kick-mute moderators (though other room owners are fair game). Kick-mute timeouts reset 24 hours after the last kick-mute.
Also note that kick-mutes are not explicitly announced to the room in general, although other ROsroom owners will receive a banner notification; younotification, and the user's avatar will be removed from the public list of users in the room. You may find it helpful to post “kicked” in order to reassure others in the room who havewho've become agitated by the person being kicked. However, but this is not required, and if the conversation shows signs of moving on then you should generally allow it to do so. If the user is not in the room at the time they are kicked, they will not be notified of the fact that they were kicked; it might be worth pinging them (from another room) to let them know.
- Good: This conversation is getting heated - let's take a break and talk about something else.
- Bad: Magisch[User X] ruined it for everyone. Now no one gets to talk.
- Good: Conversation here should be relevant to SciFi enthusiasts; let's create a separate room for politics
- Bad: Trump[Politician Y] is awesome; if you disagree, GTFO.
Viewing deleted messages
As a room owner, you can view messages from others that have been deleted, by following the link to the message "history" in the room itself. This is useful if you want to make sense of a conversation that has since been deleted, or if a user is repeatedly posting messages that violate rules and then deleting them before they can be moderated, in bad faith. Do note that the history links are only accessible in the live room page; they're not linked in transcript pages (but can still be accessed if you know the message ID and URL format).
As with the privilege to view deleted posts, don't abuse this privilege to stir up trouble when a moderator has wisely decided to remove problematic messages, and don't expose content that a user has deleted for privacy reasons. Note that in some cases, moderators may opt to move messages to a private room instead of deleting; this usually occurs in the case of larger conversations, or if a message is particularly sensitive that a moderator has decided it cannot be viewed by non-moderators.
The best way to prevent problems from arising is frequently to set a good example for others by conducting yourself in the way you’d want them to. If you are welcoming and friendly, that sets an expectation for those who join you. Conversely, if you’re casually vulgar and insulting, expect that anyone willing to hang aroundother participants will be as well.
