https://chat.stackexchange.com/login/global doesn’t work. The “help” / diagnostics page presents me with this information:

  • Test 1: JavaScript – ok
  • Test 2: Cookies – ok
  • Test 3: Messaging – ok
  • Test 4: Storage – ok
  • Test 5: Communication with stackauth.com – failed
    • IFRAMEs – ok
    • Referrer – failed
    • JavaScript – ok
    • Time – ok
    • Storage – failed

I’m on Chrome 24.0.1312.57 / OS X. I use a plugin to block referrers and third-party cookies. I do not block localStorage. Finally, chat.stackoverflow.com works, only chat.stackexchange.com fails.

The fallback login option via stackexchange.com also fails, “No referer was present - this may be due to a browser setting”. When disabling the referrer blocker, this option at least works (but the normal login still doesn’t).

  • Try again - I just had issues with accessing StackAuth.com but it seems to back accessible now.
    – tombull89
    Commented Feb 27, 2013 at 10:13
  • @tombull89 No change. Commented Feb 27, 2013 at 10:14
  • @KonradRudolph: Try clearing your cache, then try to refresh. Commented Feb 27, 2013 at 10:19
  • @Madara I did that of course. Commented Feb 27, 2013 at 10:21
  • And if you disable the plugin that block referrer? Commented Feb 27, 2013 at 10:39
  • @Sha That’s not something I want to do. Commented Feb 27, 2013 at 10:56
  • @KonradRudolph just for test purpose; if you prove that's the case you can ask to change the login behavior and not require referrer. Then enable the plugin again. :) Commented Feb 27, 2013 at 11:02
  • @Sha Makes sense. See update. Commented Feb 27, 2013 at 11:14
  • So sounds like the storage is failing... maybe it's full? Try to empty Chrome local storage, unless you have stuff you know you want to keep in there. Commented Feb 27, 2013 at 11:57
  • @Sha My local storage isn’t full, I tried clearing it before without success. Commented Feb 27, 2013 at 12:39
  • This is still broken. Any feedback?! Commented Feb 6, 2014 at 11:46

1 Answer 1


I had the exact same issue and could not find a solution with the help given.

Going to:

Settings > Privacy > Content Settings > Manage exceptions

and adding



to make sure those sites can communicate third-party cookies and site data fixed the error message and I got

Storage – ok

On the login test page.

For the workaround login ("No referer was present - this may be due to a browser setting"), disabling referrer-blockers and (!) https everywhere-plugins seems to be required.

  • Oh this sucks. I simply don’t manage to create exceptions for the referrer-blocking which make this work, disabling seems the only option. Commented Aug 23, 2013 at 10:57
  • Fantastic! I was having the same issue. I disabled 'HTTPS Everywhere' and the chat is working again. Thanks, buddy.
    – Adi
    Commented Sep 26, 2013 at 12:24
  • 1
    Instead of disabling HTTPS Everywhere completely (!!), I checked the "Experimental rules: May cause warnings or breakage. Disabled by default. => Stack Exchange (mixed content)" option in the plugin's configuration option and it worked. Too bad Stackexchange delivers mixed content though :-\
    – ckujau
    Commented Jan 22, 2014 at 23:52

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