https://chat.stackexchange.com/login/global doesn’t work. The “help” / diagnostics page presents me with this information:

  • Test 1: JavaScript – ok
  • Test 2: Cookies – ok
  • Test 3: Messaging – ok
  • Test 4: Storage – ok
  • Test 5: Communication with stackauth.com – failed
    • IFRAMEs – ok
    • Referrer – failed
    • JavaScript – ok
    • Time – ok
    • Storage – failed

I’m on Chrome 24.0.1312.57 / OS X. I use a plugin to block referrers and third-party cookies. I do not block localStorage. Finally, chat.stackoverflow.com works, only chat.stackexchange.com fails.

The fallback login option via stackexchange.com also fails, “No referer was present - this may be due to a browser setting”. When disabling the referrer blocker, this option at least works (but the normal login still doesn’t).

  • Try again - I just had issues with accessing StackAuth.com but it seems to back accessible now. – tombull89 Feb 27 '13 at 10:13
  • @tombull89 No change. – Konrad Rudolph Feb 27 '13 at 10:14
  • @KonradRudolph: Try clearing your cache, then try to refresh. – Madara's Ghost Feb 27 '13 at 10:19
  • @Madara I did that of course. – Konrad Rudolph Feb 27 '13 at 10:21
  • And if you disable the plugin that block referrer? – Shadow Wizard Wearing Mask V2 Feb 27 '13 at 10:39
  • @Sha That’s not something I want to do. – Konrad Rudolph Feb 27 '13 at 10:56
  • @KonradRudolph just for test purpose; if you prove that's the case you can ask to change the login behavior and not require referrer. Then enable the plugin again. :) – Shadow Wizard Wearing Mask V2 Feb 27 '13 at 11:02
  • @Sha Makes sense. See update. – Konrad Rudolph Feb 27 '13 at 11:14
  • So sounds like the storage is failing... maybe it's full? Try to empty Chrome local storage, unless you have stuff you know you want to keep in there. – Shadow Wizard Wearing Mask V2 Feb 27 '13 at 11:57
  • @Sha My local storage isn’t full, I tried clearing it before without success. – Konrad Rudolph Feb 27 '13 at 12:39
  • This is still broken. Any feedback?! – Konrad Rudolph Feb 6 '14 at 11:46

I had the exact same issue and could not find a solution with the help given.

Going to:

Settings > Privacy > Content Settings > Manage exceptions

and adding



to make sure those sites can communicate third-party cookies and site data fixed the error message and I got

Storage – ok

On the login test page.

For the workaround login ("No referer was present - this may be due to a browser setting"), disabling referrer-blockers and (!) https everywhere-plugins seems to be required.

  • Oh this sucks. I simply don’t manage to create exceptions for the referrer-blocking which make this work, disabling seems the only option. – Konrad Rudolph Aug 23 '13 at 10:57
  • Fantastic! I was having the same issue. I disabled 'HTTPS Everywhere' and the chat is working again. Thanks, buddy. – Adi Sep 26 '13 at 12:24
  • 1
    Instead of disabling HTTPS Everywhere completely (!!), I checked the "Experimental rules: May cause warnings or breakage. Disabled by default. => Stack Exchange (mixed content)" option in the plugin's configuration option and it worked. Too bad Stackexchange delivers mixed content though :-\ – ckujau Jan 22 '14 at 23:52

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .