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I can't update/save my profile because of this error message:

"Oops! There was a problem updating your profile: Invalid image type".

I receive this error message although my profile picture is visible. During sign up, I've used an email address that has a gravatar image assigned to it.

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  • 4
    Hmm. Yep, reproduced with your profile. It's way late here, though, so I'll take a closer look at what may be causing this on Monday.
    – Adam Lear StaffMod
    Commented Jan 9, 2016 at 5:27
  • And if you try to re-upload the avatar directly via "Upload a new picture"? Commented Jan 9, 2016 at 7:38
  • @ShadowWizard Shouldn't be necessary. I appreciate the effort to try and debug/narrow down the issue/find a workaround, but a bug is a bug.
    – Adam Lear StaffMod
    Commented Jan 9, 2016 at 8:07
  • @Adam of course, just trying to help the OP get his profile updated before Monday. (It wasn't meant as a fix for the bug.) Commented Jan 9, 2016 at 8:09
  • I appreciate your quick replies! No hurries though, enjoy your weekend!
    – Jan Rothen
    Commented Jan 9, 2016 at 9:17
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    @JanRothen So, good news/bad news. Bad news: it took me forever to look into this. Good news: looks like whatever the problem was got fixed in the meantime. Can you confirm? Thanks!
    – Adam Lear StaffMod
    Commented Feb 16, 2016 at 16:15
  • @Adam I thought you fixed it, when I was able to save my profile after a few days of frantically hitting the save button. So yes, the issue has been resolved, magically as it looks like ;-). Thx!
    – Jan Rothen
    Commented Feb 17, 2016 at 21:36
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    @JanRothen Awesome, then I'll take credit for doing nothing. :)
    – Adam Lear StaffMod
    Commented Feb 17, 2016 at 21:36
  • @Adam and now it's back. Any chance to look into it again? Commented Jan 5, 2017 at 9:37

2 Answers 2

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I had the same problem today. I just created my profile today and dragged an image and saved it with no issues. I went back and updated my profile and received the same error as above. I just uploaded a new image by dragging the same one, then voila it worked.

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I had similar problem today. I created profile earlier and added an image. Later when trying to update profile, got same error. After reading 34blast's answer, I tried something even lazier and it worked for me:

  • choose Change Picture
  • select Uploaded Picture
  • Save Profile

"Your profile has been saved successfully"

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