happy disappointed that after months of frustration, hundreds of well-reasoned responsible adults advising you, and untold hours of people working to persuade your company to take action, that your lawyers finally allowed you to say the absolute minimum necessary to check all the boxes on the list of things to redress, under the threat of litigation.
So, let's be perfectly clear, that this does not read as a heart-felt personal apology. Coming from Sara Chipps feels calculated, or possibly legally-required. All language has become "We" now, as in "Stack Overflow". So, despite the personal level of the accusations that were initially leveled, this redaction is impersonal.
The verbiage in our Code of Conduct could have been more explicitly detailed about what was expected.
We all already knew this, based on the countless hours of moderator and community feedback to Code of Conduct and FAQ changes. You literally proved every step of the way after taking the bad actions, that the CoC expectations were murky at best. There is zero value in stating the blindingly obvious at this point. What's absent here is an admittance and acknowledgement that despite knowing the expectations weren't clear, you took extreme action against one person, and created a hostile environment that made many, many others afraid of suffering similar extreme actions.
I know much of the member base and many employees want to start healing. Some people may see this as a form of closure that allows us to move forward.
It's not. This is not an apology. This is not a form of redress for anything except one of the wrongs done specifically against Monica: It serves to be evidence to clear her good name so as not to damage her reputation and threaten her livelihood.
This does nothing to make amends for the harm caused to the communities.
We still have valid fears of being harmed by You. Not all of us have Monica's network of support to raise enough funds for legal fears to scare you into doing the right thing. Most of us would be stuck.
We still have no reason to trust that You will do the right thing on your own. Our legitimate concerns and worries over how you handle our content (licensing changes, profile vandalism, intrusive ads) have not been addressed.
We still have no personal apologies from anyone for the hurt they've caused members. And this agreement all but guarantees that we won't, because your legal team is apparently disallowing any further comment on the topic, and was likely involved in drafting this coldly impersonal post.
We still have networks whose communities were irreparably harmed by the sheer volume of moderators and influential users that had to leave the network or cease contributions, because You dug in your heels.
So please, everyone, make no mistake, this isn't good enough. It may satisfy the company's legally-required list of requirements, but it does not satisfy their ethically-required list of requirements.
Stack Overflow, you need to do better.