58

When I go to /help/asking on any Stack Exchange site (example), there is a link to How to Ask Questions in Private Beta (example). It starts with:

Welcome to the private beta for [site]

The tone and quality of the questions asked during this temporary private beta are critically important.

If the private beta doesn't produce enough high quality expert level questions, it won’t proceed onward to the public beta. To help ensure your site makes it out of private beta, here are some tips:

There is no disclaimer or similar that this is outdated. This may lead to unnecessary confusion.

I understand that that it is useful to keep this page in public pages for documentary purposes, as it may be linked in early Meta discussions, but it should:

  • not be listed in the table of contents (/help/asking)
  • have a disclaimer
8
  • 6
    It's Also the Only Article to Use Title Case Despite the Title Being a Sentence.
    – user315433
    Commented Jan 28, 2017 at 17:40
  • 3
    … and it lacks a question mark.
    – Wrzlprmft
    Commented Jan 28, 2017 at 17:41
  • 1
    I was also surprised when I noticed this during the recent help center bug, but on reflection, I think it makes sense to keep it. Beta sites are part of the SE model so it seems reasonable to have that section in all help centers. More to the point, I think it's a lot of wasted effort to remove those pages since the current system simply copies the help from meta.se.
    – terdon
    Commented Mar 15, 2017 at 18:53
  • 1
    So is this a vote to close a FAQ for "not a real question" KappaHD
    – corsiKa
    Commented Mar 21, 2017 at 18:15
  • 1
    It leads to confusion, just saw this today while poking through a help center Commented Mar 30, 2017 at 20:56
  • 8
    I was just about to post a duplicate question to this. I've never been part of a Private Beta, although I understand the model. I doesn't make sense to me to display it forever on all sites.
    – Cool Fool
    Commented May 14, 2018 at 7:19
  • This is in basically the same situation as other help pages that are relevant to some sites but not others: "Looks like the current state of affairs is that we don't really have a way to hide or remove Help Center articles on some subset of sites. Either we can put an article on one site, or we can put an article on all of them. So... at the moment, this is gonna be [status-declined]. If at some point we decide it's time to revisit the Help Center's design, this kind of request might become viable again. [...]"
    – V2Blast Staff
    Commented Jan 21, 2022 at 20:01
  • That said, it might make sense to edit the text of that help center page to help users understand when it's applicable to the site or not. (Though editing that article would also have the side effect of pushing it to the top of the "Asking" section of the help center for every site, which would probably just cause more confusion...) I suppose there's also the possibility of changing how/where this information is shown, and removing this help center article. I've added the [status-review] tag so this issue can get assessed.
    – V2Blast Staff
    Commented Jan 21, 2022 at 22:07

2 Answers 2

23
+50

Instead of customizing the help content (more about that in a bit), let's remove the page about private beta from the help center entirely and instead make a canned, featured meta post at the start of private beta. (It can be post #1.) Featured posts stay featured for a month, which is long enough to cover private beta, and they appear in the Community Bulletin section, making this advice more visible to new users of a new site. No manual intervention would be necessary to remove a help topic after a site leaves private beta (or if it never had a private beta to begin with); this would be fire-and-forget at the beginning of private beta without affecting anything else.

If we want to keep the topic in the Help Center I can see a couple possibilities, but they involve more work. One approach is to use per-site topics, like how to create a minimum, complete, verifiable example on Stack Overflow. (They have it, so it's possible.) This is probably a per-site setting, not a switch that can be flipped for "all betas", but this special how-to-ask topic is primarily relevant during private beta, not the years that follow, and new private betas aren't that frequent (especially now), so doing whatever they did on SO to add that topic doesn't seem like it would be too hard.

In looking at the Help Center, though, I noticed that we also have how do I ask a good question?, which is general and not specific to betas. It also covers things that are mostly not yet relevant during private beta -- for example, it starts with advice to search first and then talks about scope (as defined in the help center). A private beta doesn't yet have enough content for meaningful search, nor does it have scope defined in the help center. So maybe, instead of having a second topic (a) at all and (b) switched on and then off for private beta, we could have a single topic about asking questions and change its content when a site crosses into public beta. The Help Center should always contain "how do I ask a good question?", and during the private beta it should give specific guidance for private beta.

There are ways we could make this better in the help center, but they would require manual intervention at launch and then again at the beginning of public beta. An automatic featured meta post seems both easier to manage and more visible, so maybe we should just pull this topic from the Help Center and do that instead.

In the time since I wrote this answer, the Area 51 process has changed in a way that produces very few new beta sites. This means it's even easier to do a custom solution for any new private betas (I still think the featured meta post is the cleanest). It also means that it's even more unbalancing to have this topic in the help on every site; new betas are no longer the common occurrence they once were. A common response to requests to add some detail to the help is the help is supposed to be general not exhaustive. Let's make that true here too.

5

This has been implemented. The /help/how-to-ask-beta page will no longer show up on non-beta sites (on the main help page, on the category listing, or the category sidebar), and going to the URL on a non-beta site will result in a 404.

how-to-ask-beta
removed when not relevant
only took five years (!)

1
  • 1
    It's still showing up in search results, though the link 404's - caching?
    – bobble
    Commented Feb 23, 2022 at 1:11

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .