- 17 questions (~57% of above; ~15% of total) got status-completed added to them.
- 3 questions (~10% of above; ~3% of total) got status-declined added to them.
- 1 questionsquestion (~3% of above; ~1% of total) got status-norepro added to them.
- 4 questions (~13% of above; ~4% of total) got status-deferred added to them.
- 3 questions (~10% of above; ~3% of total) got status-planned added to them.
- 2 questions (~7% of above; ~2% of total) didn’t get a new status tag added.
- 17 questions (~57% of above; ~15% of total) got status-completed added to them.
- 3 questions (~10% of above; ~3% of total) got status-declined added to them.
- 1 questions (~3% of above; ~1% of total) got status-norepro added to them.
- 4 questions (~13% of above; ~4% of total) got status-deferred added to them.
- 3 questions (~10% of above; ~3% of total) got status-planned added to them.
- 2 questions (~7% of above; ~2% of total) didn’t get a new status tag added.
- 17 questions (~57% of above; ~15% of total) got status-completed added to them.
- 3 questions (~10% of above; ~3% of total) got status-declined added to them.
- 1 question (~3% of above; ~1% of total) got status-norepro added to them.
- 4 questions (~13% of above; ~4% of total) got status-deferred added to them.
- 3 questions (~10% of above; ~3% of total) got status-planned added to them.
- 2 questions (~7% of above; ~2% of total) didn’t get a new status tag added.
Respond to 50% of Meta posts from across the network, within 2 weeks of status-review getting added to it. [not met, only got to ~27%; see below for details]
Respond to 75% of Meta posts from across the network, where status-review was added to it in a previous period. [not met, only got to ~27%; see below for details]
- Moderator elections: over the next few months, we'll be looking at automating some steps of our election system, as well as some other overdue tweaks to the its backend. Posts surrounding common bugs or pain points in the election system are something we wanna be looking at now, and thus good candidates for escalation.
- Review Queues: any posts having to do with the general experience and mechanics of review queues; the problems users face as reviewer or moderator when it comes to the current system; any feature requests or suggestions, etc. (see this post and the others linked therein for details on our ongoing work on this).
- Voting: any posts relating to general issues surrounding voting, peculiar edge-cases, or voting fraud and abuse. We're researching intentions behind voting and its impact on participation and artifact quality.
Stats for the period:
Overall numbers:
A total of 195 questions had status-review on them at some point during this period, and made their way into the process:
- 82 (~42%) got the tag added during this period; of these 46 (~56%) got a staff response (22 [~27%] within 2 weeks of the tag getting added), and 31 (~38%) got status-review removed.
- 113 (~58%) already had the tag on them; of these 31 (~27%) got a staff response, and 30 (~27%) got status-review removed. For a bit of nuance:
- 113 (~58% of total; 100% of above) had their tag added to them in previous periods ("leftovers" from previous periods).
- 0 (0% of total; 0% of above) made their way through the process in some other ways (likely because they already had status-review added to them at some point in the past and an edit made it get into the workflow, or because they somehow got missed in previous periods).
New this period:
A total of 82 questions across all Meta sites got status-review added to them. The tag was added by a staff member on 49 (~60%) of these, and the other 33 (~40%) had the tag added by a moderator.
This means there was a smaller amount of posts escalated when compared to the previous period (-22 posts; ~-21%).
The majority of questions came from MSE, followed by MSO, and the rest Metas from all over the network:
- 42 (~51%) from MSE.
- 25 (~30%) from MSO.
- 15 (~18%) from other child Metas.
Most of the questions escalated were bug reports or feature requests, but there were posts of all types escalated to staff (note that tags are not mutually exclusive):
- 47 bug
- 17 feature-request
- 15 discussion
- 15 support
A total of 46 questions (~56%) got some sort of response from staff after the tag was added, and 22 (~27%) got a response within 2 weeks of status-review getting added. The average time elapsed between the tag getting added and any sort of response was ~5d 4.5h (min. of ~0.1h; max. of ~51d 13h; median of ~7.5h). Of these (sets below aren’t mutually exclusive):
- 24 questions (~52% of above; ~29% of total) got commented on by staff. The average time elapsed between the tag getting added and the comment getting posted was ~3d 3h (min. of ~1min; max. of ~37d 18h; median of ~1h). 22 (48% of above; 27% of total) of these questions got a comment within 2 weeks of the tag getting added to them.
- 29 questions (~63% of above; ~35% of total) got answered by staff. The average time elapsed between the tag getting added and the answer getting posted was ~6d 10.5h (min. of ~0.1h; max. of ~51d 13h; median of ~13h). 24 (52% of above; 29% of total) of these questions got an answer within 2 weeks of the tag getting added to them.
- 29 questions (~63% of above; ~35% of total) got edited by staff. The average time elapsed between the tag getting added and the edit getting submitted was ~5d 15h (min. of ~0.1h; max. of ~44d; median of ~13h). 23 (50% of above; 28% of total) of these questions got an edit within 2 weeks of the tag getting added to them.
Most responses ended up resulting in a corresponding tag edit, and 31 (~38%) questions got status-review removed. 29 of these got removed by staff, the other 2 by a moderator. Of these:
- 18 questions (~58% of above; ~22% of total) got status-completed added to them.
- 1 question (~3% of the above;~1% of total) got status-bydesign added to it.
- 1 question (~3% of above; ~1% of total) got status-declined added to it.
- 2 questions (~7% of the above; ~2% of total) got status-norepro added to them.
- 2 question (~7% of above; ~2% of total) got status-deferred added to them.
- 2 questions (~7% of above; ~2% of total) got status-planned added to them.
- 5 questions (~16% of above; ~6% of total) didn’t get a new status tag added.
It’s also worth noting that of the 46 posts that got a response from staff, 30 had status-review added by staff, and the other 16 by mods:
- 49 tagged by staff, 30 responded, 19 unresponded
- 33 tagged by mods, 16 responded, 17 unresponded
From previous periods:
A total of 113 questions across all Meta sites still had status-review on them at some point during this period. The tag had been added by a staff member on 45 (~40%) of these, and the other 68 (~60%) had the tag previously added by a moderator.
The majority of questions came from MSE, followed by network Metas, and MSO:
- 49 (~43%) from MSE.
- 21 (~19%) from MSO.
- 43 (~38%) from other child Metas.
Most of the questions escalated were bug reports or feature requests, but there were posts of all types escalated to staff (note that tags are not mutually exclusive):
- 30 bug
- 65 feature-request
- 29 discussion
- 7 support
A total of 31 of these questions (~27%) got some sort of response from staff during this period, and after the tag was added. The average time elapsed between the tag getting added and any sort of response was ~80d 3h (min. of ~4d; max. of ~168d; median of ~83d 23h). Of these (sets below aren’t mutually exclusive):
- 18 questions (~58% of above; ~16% of total) got commented on by staff. The average time elapsed between the tag getting added and the comment getting posted was ~70d 6h (min. of ~4d; max. of ~113d 17h; median of ~80d 10h).
- 17 questions (~55% of above; ~15% of total) got answered by staff. The average time elapsed between the tag getting added and the answer getting posted was ~93d 2h (min. of ~4d 22h; max. of ~168d; median of ~84d 17h).
- 26 questions (~84% of above; ~23% of total) got edited by staff. The average time elapsed between the tag getting added and the edit getting submitted was ~78d 12h (min. of ~4d; max. of ~168d; median of ~76d 7.5h).
Most responses ended up resulting in a corresponding tag edit, and 30 (~27%) questions got status-review removed. 28 of these got removed by staff, the other 2 by a moderator. Of these:
- 17 questions (~57% of above; ~15% of total) got status-completed added to them.
- 3 questions (~10% of above; ~3% of total) got status-declined added to them.
- 1 questions (~3% of above; ~1% of total) got status-norepro added to them.
- 4 questions (~13% of above; ~4% of total) got status-deferred added to them.
- 3 questions (~10% of above; ~3% of total) got status-planned added to them.
- 2 questions (~7% of above; ~2% of total) didn’t get a new status tag added.
It’s also worth noting that of the 31 posts that got a response from staff, 7 had status-review added by staff, and the other 24 by mods:
- 45 tagged by staff, 7 responded, 38 unresponded
- 68 tagged by mods, 24 responded, 44 unresponded
Respond to 50% of Meta posts from across the network, within 2 weeks of status-review getting added to it.
Respond to 75% of Meta posts from across the network, where status-review was added to it in a previous period.
- Moderator elections: over the next few months, we'll be looking at automating some steps of our election system, as well as some other overdue tweaks to the its backend. Posts surrounding common bugs or pain points in the election system are something we wanna be looking at now, and thus good candidates for escalation.
- Review Queues: any posts having to do with the general experience and mechanics of review queues; the problems users face as reviewer or moderator when it comes to the current system; any feature requests or suggestions, etc. (see this post and the others linked therein for details on our ongoing work on this).
- Voting: any posts relating to general issues surrounding voting, peculiar edge-cases, or voting fraud and abuse. We're researching intentions behind voting and its impact on participation and artifact quality.
Respond to 50% of Meta posts from across the network, within 2 weeks of status-review getting added to it. [not met, only got to ~27%; see below for details]
Respond to 75% of Meta posts from across the network, where status-review was added to it in a previous period. [not met, only got to ~27%; see below for details]
- Moderator elections: over the next few months, we'll be looking at automating some steps of our election system, as well as some other overdue tweaks to the its backend. Posts surrounding common bugs or pain points in the election system are something we wanna be looking at now, and thus good candidates for escalation.
- Review Queues: any posts having to do with the general experience and mechanics of review queues; the problems users face as reviewer or moderator when it comes to the current system; any feature requests or suggestions, etc. (see this post and the others linked therein for details on our ongoing work on this).
- Voting: any posts relating to general issues surrounding voting, peculiar edge-cases, or voting fraud and abuse. We're researching intentions behind voting and its impact on participation and artifact quality.
Stats for the period:
Overall numbers:
A total of 195 questions had status-review on them at some point during this period, and made their way into the process:
- 82 (~42%) got the tag added during this period; of these 46 (~56%) got a staff response (22 [~27%] within 2 weeks of the tag getting added), and 31 (~38%) got status-review removed.
- 113 (~58%) already had the tag on them; of these 31 (~27%) got a staff response, and 30 (~27%) got status-review removed. For a bit of nuance:
- 113 (~58% of total; 100% of above) had their tag added to them in previous periods ("leftovers" from previous periods).
- 0 (0% of total; 0% of above) made their way through the process in some other ways (likely because they already had status-review added to them at some point in the past and an edit made it get into the workflow, or because they somehow got missed in previous periods).
New this period:
A total of 82 questions across all Meta sites got status-review added to them. The tag was added by a staff member on 49 (~60%) of these, and the other 33 (~40%) had the tag added by a moderator.
This means there was a smaller amount of posts escalated when compared to the previous period (-22 posts; ~-21%).
The majority of questions came from MSE, followed by MSO, and the rest Metas from all over the network:
- 42 (~51%) from MSE.
- 25 (~30%) from MSO.
- 15 (~18%) from other child Metas.
Most of the questions escalated were bug reports or feature requests, but there were posts of all types escalated to staff (note that tags are not mutually exclusive):
- 47 bug
- 17 feature-request
- 15 discussion
- 15 support
A total of 46 questions (~56%) got some sort of response from staff after the tag was added, and 22 (~27%) got a response within 2 weeks of status-review getting added. The average time elapsed between the tag getting added and any sort of response was ~5d 4.5h (min. of ~0.1h; max. of ~51d 13h; median of ~7.5h). Of these (sets below aren’t mutually exclusive):
- 24 questions (~52% of above; ~29% of total) got commented on by staff. The average time elapsed between the tag getting added and the comment getting posted was ~3d 3h (min. of ~1min; max. of ~37d 18h; median of ~1h). 22 (48% of above; 27% of total) of these questions got a comment within 2 weeks of the tag getting added to them.
- 29 questions (~63% of above; ~35% of total) got answered by staff. The average time elapsed between the tag getting added and the answer getting posted was ~6d 10.5h (min. of ~0.1h; max. of ~51d 13h; median of ~13h). 24 (52% of above; 29% of total) of these questions got an answer within 2 weeks of the tag getting added to them.
- 29 questions (~63% of above; ~35% of total) got edited by staff. The average time elapsed between the tag getting added and the edit getting submitted was ~5d 15h (min. of ~0.1h; max. of ~44d; median of ~13h). 23 (50% of above; 28% of total) of these questions got an edit within 2 weeks of the tag getting added to them.
Most responses ended up resulting in a corresponding tag edit, and 31 (~38%) questions got status-review removed. 29 of these got removed by staff, the other 2 by a moderator. Of these:
- 18 questions (~58% of above; ~22% of total) got status-completed added to them.
- 1 question (~3% of the above;~1% of total) got status-bydesign added to it.
- 1 question (~3% of above; ~1% of total) got status-declined added to it.
- 2 questions (~7% of the above; ~2% of total) got status-norepro added to them.
- 2 question (~7% of above; ~2% of total) got status-deferred added to them.
- 2 questions (~7% of above; ~2% of total) got status-planned added to them.
- 5 questions (~16% of above; ~6% of total) didn’t get a new status tag added.
It’s also worth noting that of the 46 posts that got a response from staff, 30 had status-review added by staff, and the other 16 by mods:
- 49 tagged by staff, 30 responded, 19 unresponded
- 33 tagged by mods, 16 responded, 17 unresponded
From previous periods:
A total of 113 questions across all Meta sites still had status-review on them at some point during this period. The tag had been added by a staff member on 45 (~40%) of these, and the other 68 (~60%) had the tag previously added by a moderator.
The majority of questions came from MSE, followed by network Metas, and MSO:
- 49 (~43%) from MSE.
- 21 (~19%) from MSO.
- 43 (~38%) from other child Metas.
Most of the questions escalated were bug reports or feature requests, but there were posts of all types escalated to staff (note that tags are not mutually exclusive):
- 30 bug
- 65 feature-request
- 29 discussion
- 7 support
A total of 31 of these questions (~27%) got some sort of response from staff during this period, and after the tag was added. The average time elapsed between the tag getting added and any sort of response was ~80d 3h (min. of ~4d; max. of ~168d; median of ~83d 23h). Of these (sets below aren’t mutually exclusive):
- 18 questions (~58% of above; ~16% of total) got commented on by staff. The average time elapsed between the tag getting added and the comment getting posted was ~70d 6h (min. of ~4d; max. of ~113d 17h; median of ~80d 10h).
- 17 questions (~55% of above; ~15% of total) got answered by staff. The average time elapsed between the tag getting added and the answer getting posted was ~93d 2h (min. of ~4d 22h; max. of ~168d; median of ~84d 17h).
- 26 questions (~84% of above; ~23% of total) got edited by staff. The average time elapsed between the tag getting added and the edit getting submitted was ~78d 12h (min. of ~4d; max. of ~168d; median of ~76d 7.5h).
Most responses ended up resulting in a corresponding tag edit, and 30 (~27%) questions got status-review removed. 28 of these got removed by staff, the other 2 by a moderator. Of these:
- 17 questions (~57% of above; ~15% of total) got status-completed added to them.
- 3 questions (~10% of above; ~3% of total) got status-declined added to them.
- 1 questions (~3% of above; ~1% of total) got status-norepro added to them.
- 4 questions (~13% of above; ~4% of total) got status-deferred added to them.
- 3 questions (~10% of above; ~3% of total) got status-planned added to them.
- 2 questions (~7% of above; ~2% of total) didn’t get a new status tag added.
It’s also worth noting that of the 31 posts that got a response from staff, 7 had status-review added by staff, and the other 24 by mods:
- 45 tagged by staff, 7 responded, 38 unresponded
- 68 tagged by mods, 24 responded, 44 unresponded
September and October 2020
Targets:
Respond to 50% of Meta posts from across the network, within 2 weeks of status-review getting added to it.
Respond to 75% of Meta posts from across the network, where status-review was added to it in a previous period.
Guidance:
New these two months:
- Editor: we’re working on an upgrade to the editor. Posts surrounding usability issues with the editor, markdown, or any feature related to post creation — we’d like to hear about it.
- Winter Bash is also being worked on.
- Jobs-related posts on the network: Posts relating to Company Pages and Company ads are good candidates, especially given our recent Company Page updates.
And carried over from last two months:
- Moderator elections: over the next few months, we'll be looking at automating some steps of our election system, as well as some other overdue tweaks to the its backend. Posts surrounding common bugs or pain points in the election system are something we wanna be looking at now, and thus good candidates for escalation.
- Review Queues: any posts having to do with the general experience and mechanics of review queues; the problems users face as reviewer or moderator when it comes to the current system; any feature requests or suggestions, etc. (see this post and the others linked therein for details on our ongoing work on this).
- Voting: any posts relating to general issues surrounding voting, peculiar edge-cases, or voting fraud and abuse. We're researching intentions behind voting and its impact on participation and artifact quality.